Serve as the primary regional point of contact and escalation leader for business leaders, HR partners, and employees on highly complex payroll matters. Anticipate issues, manage risk, and drive timely
Own payroll performance for designated countries within the region, driving consistent, high‑quality payroll delivery. Apply data, metrics, and the GHRS matrix to identify trends, address root causes, and
Minimum 7 years At a people manager level with experience in payroll, HR or shared services
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Administer salary components, bonuses, incentives, and short/long-term benefits (including but not limited to Workday inputs, setup, configuration, and uploads in accordance to policies, in collaboration with HRIS.
Lead and execute end-to-end monthly local/business assignees payroll (including statutory, taxes) and ad-hoc payments with the support of external vendors (outsourced payroll / tax advisors) while ensuring accuracy, control and compliance with relevant corporate standards and regulatory rulings.
Administer ongoing employee benefits plans and provide policies interpretation/clarification where required.
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Tax & Statutory Compliance: Ensure 100% compliance with local payroll tax filing, social security contributions, and pension reporting through secure data handling and administration.
Continuous Improvement Mindset: Proactively identify process enhancements to streamline payroll cycles, reduce manual adjustments, and improve cost efficiency.
Knowledge Management: Maintain and enhance payroll operational documentation, including SOPs, country-specific tax rules, and FAQs, ensuring they reflect current best practices.
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Service Excellence & SLA Management: Manage the end-to-end lifecycle of payroll processing requests, ensuring precise, timely execution in alignment with Service Level Agreements (SLAs) and pay cycle deadlines.
Payroll Accuracy & Quality Assurance: Execute high-accuracy payroll data updates and perform rigorous audits of payroll registers and variance reports to maintain the integrity of payroll outputs.
Reporting & Payroll Analytics: Deliver scheduled and ad-hoc payroll reports, providing stakeholders with accurate data for labor cost analysis and financial reporting.
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Complies with federal, state, and local legal requirements by studying existing and new legislation, enforcing adherence to requirements, advising management on needed actions.
maintains and protects payroll operations by keeping information confidential.
Strong teamwork and collaboration skills, with the ability to work effectively with functional consultants, ABAP developers, CPI consultants, Basis teams, client stakeholders, and cross-functional project teams.
Prepare and review functional specifications for payroll-related enhancements, interfaces, reports, conversions, forms, and workflows.
Review integration flows and provide functional validation to ensure alignment with payroll business requirements.
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Advanced Service Delivery: Manage complex and high-priority service requests, ensuring execution excellence in alignment with established SLAs and targets.
Payroll Accuracy & Quality Assurance: Execute high-accuracy payroll data updates and perform rigorous audits of payroll registers and variance reports to maintain the integrity of payroll outputs.
Reporting & Payroll Analytics: Deliver scheduled and ad-hoc payroll reports, providing stakeholders with accurate data for labor cost analysis and financial reporting.
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Hands-on experience with HRMS or payroll software is a must. SAP added advantages.
Job Purpose
Responsible for executing payroll-related activities with precision, ensuring accurate and timely salary processing while maintaining compliance with company policies and statutory regulations. This role demands meticulous attention to detail, confidentiality, and the ability to efficiently handle payroll-related inquiries.
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