Proficient in Bahasa Malaysia and English. Knowledge of Mandarin will be an added advantage.
Willing to travel around Johor area
Aramijaya Sdn Bhd (a subsidiary of PLS Plantations Bhd), is an established and leading Forest Plantation company. In the process of expansion, we are inviting enthusiastic and motivated individuals to join our dynamic team as Assistant Accounts Manager.
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To deliver a performance level which achieves and goes beyond the KPI’s and SLA’s set down in the contract with the client.
Provide leadership, and ensure contractual commitments are met and exceeded.
Ensure that opportunities for the strategic development of the contract are explored, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender.
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Driving the formal acceptance of the project, contract close-out, and acknowledgment by the customer, all in accordance with the contract.
Defining, jointly with Project Controller, all project plan documents, including scope and financial plans, schedule and risk management plans according to ABB management Framework.
Bachelor's degree in Engineering with 10+ years of proven project management experience in complex industrial projects.
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Serve as escalation owner for critical supplier quality issues, including supply disruptions, major nonconformances, and regulatory findings tied to suppliers.
Partner with Procurement/Sourcing leadership to integrate quality criteria into sourcing decisions and joint supplier scorecards.
Develop, enhance and own the global supplier quality process, and resourcing model across CoE and sites.
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“We’re excited to have you onboard as our new Customer service & Logistics Manager SEA, Your leadership and expertise will be key in driving efficiency, safety, and excellence across our operations. Here’s to smarter workflows, stronger teamwork, and shared success. Let’s get moving!” -Eunice, Fulfillment Manager,SEA
What you will do
· Execute customer contact strategies across SEA to ensure high service quality, engagement, and customer retention
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Identify and be able to provide a holistic business support advice to clients for matters relating to immigration permits, company set up, licensing etc
Key liaison contact with relevant government authorities
Monitor applications from initiation through to successful completion includes providing proper guidance to team members in respect of liaising with the clients to collate necessary information / documentation, drafting applications, issuing advice notes and lodging applications with the relevant government authorities
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