Ensure all transactions are completed accurately and in accordance with our operational manuals, SLAs as well as payroll cut-off dates.
Being a super user for our various HR system modules and provide first level support to end users. Preparing the system to facilitate key HR processes such as annual merit increase, training events, performance management, etc.
Answer employee queries and handle employee requests across a broad spectrum of topics, build-up and maintain the related knowledge base to constantly improve the ability of our SSC to support employee queries and requests.
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Ensure all transactions are completed accurately and in accordance with our operational manuals, SLAs as well as payroll cut-off dates.
Being a super user for our various HR system modules and provide first level support to end users. Preparing the system to facilitate key HR processes such as annual merit increase, training events, performance management, etc.
Answer employee queries and handle employee requests across a broad spectrum of topics, build-up and maintain the related knowledge base to constantly improve the ability of our SSC to support employee queries and requests.
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Payroll & Compensation: Administer monthly payroll, allowances, and statutory contributions (EPF, SOCSO, EIS, HRDF).
Training & Development: Work closely with HODs to identify training needs, coordinate in organize training courses, and ensure compliance with HRDC requirements (e.g. Grant approval, claim submission, etc.).
Employee Relations: Assist in grievances handling, disciplinary proceedings, and foster positive workplace culture.
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Payroll & Compensation: Administer monthly payroll, allowances, and statutory contributions (EPF, SOCSO, EIS, HRDF).
Training & Development: Work closely with HODs to identify training needs, coordinate in organize training courses, and ensure compliance with HRDC requirements (e.g. Grant approval, claim submission, etc.).
Employee Relations: Assist in grievances handling, disciplinary proceedings, and foster positive workplace culture.
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Lead strategic workforce planning, conduct talent reviews, and manage organisational design projects across multiple geographies to ensure alignment with business objectives.
Drive succession planning, identify high-potential talent and key roles, and implement targeted strategies for performance management and employee growth.
Jawatan ini bertanggungjawab membantu urusan pentadbiran pejabat serta memberi sokongan kepada urusan HR, payroll, dokumentasi, data entry, pengurusan sistem/fail digital, AutoCount, e-Invoice dan sokongan operasi harian syarikat. Jawatan ini juga termasuk pengurusan pekerja asing seperti urusan FOMEMA, levi, permit, pas kerja dan dokumen berkaitan mengikut arahan HR Department/pihak pengurusan.
Enhance leadership maturity and team dynamics by coaching managers and employees and implementing tailored development programmes with ongoing feedback mechanisms.
Mediate conflicts and advise on complex matters such as organisational adjustments and change management to maintain harmonious workplace relations.
Foster cultural alignment and employee engagement throughout the region by collaborating with teams to diagnose challenges and co-create effective solutions.
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Design or curate digital learning, microlearning, assessments, practical learning activities, and other scalable learning solutions.
Establish appropriate methods for measuring learning effectiveness, including knowledge retention, application on the job, behavioral change, and performance improvement.
Develop and maintain L&D standards, SOPs, templates, governance, and documentation.
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