Maintain effective coordination with the internal Stake Holder team to ensure loading activities are carried out as planned and contribute to maximizing load factor performance.
Optimize available capacity to achieve maximum load performance and prevent unnecessary overbooking situations.
Monitor and ensure booking compliance with governance requirements and operational restrictions prior to approval and confirmation.
Support the delivery and continuous improvement of AI-driven features, including the AI chatbot, AI itinerary planning, and personalisation tools. Own day-to-day training and quality checks on AI tools, and work with platform vendors to resolve issues.
Conduct competitor research, benchmarking, and basic data analysis on travel commerce, e-commerce, and AI trends, and translate findings into clear recommendations and presentation materials.
Support cross-sell and product bundle execution on the holiday platforms, and collaborate with marketing, digital, finance, operations, customer support, Airline Business, and Group Legal to ensure smooth rollout of features and resolve dependencies across teams.
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Monitor outstanding PRs, POs, Goods Receiving Notes (GRNs), and Services Receiving Notes (SRNs), and proactively follow up with stakeholders to ensure timely completion.
Support urgent procurement requests while maintaining governance and compliance requirements.
Manage supplier onboarding, registration, and supplier master data within the procurement system.
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Monitor outstanding PRs, POs, Goods Receiving Notes (GRNs), and Services Receiving Notes (SRNs), and proactively follow up with stakeholders to ensure timely completion.
Support urgent procurement requests while maintaining governance and compliance requirements.
Manage supplier onboarding, registration, and supplier master data within the procurement system.
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Contractor Supervision: Supervise and monitor the performance of external contractors engaged for routine maintenance (e.g., landscaping, road works) and specialized repairs.
Tender & Procurement: Prepare work specifications, accurate cost estimates, and tender documents for maintenance and upgrading projects. Invite quotations, evaluate bids, negotiate terms, and submit recommendations to Management for approval.
Local Authorities: Act as the primary liaison with local authorities to guarantee that proper municipal and maintenance services are consistently provided to the township.
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Hartalega is made up of a tight-knit, passionate and highly-skilled set of individuals. From our top executives, to our line technicians; we are all proud to be part of an elite group responsible for revolutionising the glove-making industry.
Reporting & Analytics: Track, compile, and analyze operational data to prepare weekly/monthly performance reports for management review.
Team Leadership: Provide guidance, training, and support to junior executives and operational staff to foster a high-performing work environment.
Issue Resolution: Act as the first point of contact for complex operational issues, troubleshooting problems efficiently to minimize business disruption.
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Execute activities for the annual planning process under Corporate Initiatives and Operating Framework, including data preparation, consolidation, and tracking of planning inputs..
Track corporate initiatives by monitoring KPIs, timelines, and progress, and highlight variances, risks, and issues for further action.
Analyse market expansion, business diversification, and partnership opportunities, and provide data-driven inputs for evaluation of growth strategies.
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