To ensure that safety and health requirements are met in the warehouse. 确保仓库符合安全和卫生要求。
To provide support on matters related to supervision of staff including recruitment, performance management, induction, on boarding, training and general day to day issues. 就督导员工的事宜,包括招聘事宜,提供支援,绩效管理,入职,培训和日常事务。
Manage stock control and reconcile with data storage system. 管理库存,并与数据存储系统协调。
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* Handle full cycle recruitment process including manpower request, job advertisement, interview arrangement, onboarding, confirmation, and resignation process
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Minimum 2 years of experience in a Customer Service/Customer Care or Call Centre environment preferable in English.
Handle incoming customer communications, including phone calls, emails, and live chats, related to order placement, inquiries, complaints, and troubleshooting, ensuring accurate and timely information is provided in English.
Process, update, and maintain customer accounts and records accurately in the SAP system.
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Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
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Minimum 2 years of experience in a Customer Service/Customer Care or Call Centre environment preferable in English.
Handle incoming customer communications, including phone calls, emails, and live chats, related to order placement, inquiries, complaints, and troubleshooting, ensuring accurate and timely information is provided in English.
Process, update, and maintain customer accounts and records accurately in the SAP system.
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The Administrative Executive is responsible for overseeing daily administrative operations, ensuring smooth office management, coordinating support services, maintaining records, and providing administrative assistance to management and departments. The role supports organizational efficiency by managing office resources, documentation, and administrative processes.