Provide personalized and seamless support to international patients by coordinating their healthcare journey and ensuring an enhanced patient experience throughout their visit. Support the implementation of streamlined service processes while maintaining high standards of customer care and operational efficiency.
Key Responsibilities
· Meet and greet international patients upon arrival.
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You have a natural drive for process improvement and ensuring operational efficiency in a fast-paced environment.
Campaign Asset Operations: Manage the end-to-end setup and deployment of in-app campaign landing pages and in-app house ads, ensuring all technical and visual assets are accurately configured and launched on time.
Performance Tracking & Reporting: Prepare and maintain bi-weekly campaign performance reports. Consolidate data to track key metrics, identify trends, and surface actionable insights to the team for continuous campaign optimization.
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Logistics Coordination : Help coordinate logistics deliveries to meet customer timelines and assist in preparing essential road, freight and shipping documentation.
Procurement Support : Work alongside the procurement team to learn about the Purchase Order (PO) creation process for regional affiliates.
Quality & Administration : Review QAQC documentation for accuracy before it is sent to clients, and maintain precise records for invoices, payments, and customer files.
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Plan and execute other HR activities such as Learning & Development, Employee Engagements/Relations, Talent Management, Compliance to Employment Act and Labour Law
Provide office clerical and administrative support as and when required
The Role:As we continue to redefine how people save and invest, we are looking for a passionate Executive/Senior Executive, Human Resources to join our journey. In this pivotal role, you will be at the heart of our growth, helping us build and nurture a high-performing team that shares our vision for a more inclusive financial future. If you are ready to make a significant impact in a fast-paced fintech environment, we want to hear from you.
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Provide ad-hoc HR support where required to ensure smooth business operations.
Work closely with the payroll team to prepare and verify monthly/off-cycle payroll data, ensuring accuracy and compliance with local statutory requirements.
Coordinate end-to-end relocation processes with external vendors, including FKW projection, visa applications/cancelations, lease renewals, tax clearance, settling in, and documents preparation for these processes.
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Collaborate with regional and global HR stakeholders to ensure consistency, accuracy, and timely filing of employee documentation within central HR systems and repositories.
Identify opportunities for process automation to improve data accuracy and operational efficiency.
Maintain employee personal files with up-to-date records for easy retrieval and compliance purposes.
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Collaborate with regional and global HR stakeholders to ensure consistency, accuracy, and timely filing of employee documentation within central HR systems and repositories
Identify opportunities for process automation to improve data accuracy and operational efficiency
Maintain employee personal files with up-to-date records for easy retrieval and compliance purposes
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