Office Administration
Record Keeping
Scheduling Appointments
Document Management
Communication Skills
Time Management
Problem Solving
Attention to Detail
Microsoft Office Suite
Organizational Skills
Customer Service
Teamwork
Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Compliance & Verification: Verify sales documents, customer information, and payment details to ensure compliance with company SOPs, SPA requirements, and regulatory standards.
Customer & Stakeholder Coordination: Act as a point of contact for purchasers, solicitors, bankers, and internal teams to resolve queries and ensure smooth coordination of transactions.
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Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
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Office Administration
Record Keeping
Scheduling Appointments
Client Communication
Data Entry
Record payments
Sending statements
Attention to Detail
Team Collaboration
Time Management
Document Management
Word Processing
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Communication Skill
Office Equipment
Ordering Office Supplies
Order Processing
Record Keeping
Customer Service
Email
Filing
Presentation Skill
Public Relations
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Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Compliance & Verification: Verify sales documents, customer information, and payment details to ensure compliance with company SOPs, SPA requirements, and regulatory standards.
Customer & Stakeholder Coordination: Act as a point of contact for purchasers, solicitors, bankers, and internal teams to resolve queries and ensure smooth coordination of transactions.
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Employee Engagement: Serve as the focal point for employee engagement, HR policy communication, conflict management, and addressing staff queries to foster a harmonious work environment.
Compliance & Documentation: Oversee documentation and compliance in Employee Relations matters, including performance management, disciplinary issues, and resignations.
HR Information Management: Ensure accurate and up-to-date HRIS system data, generate analysis, and produce reports on HR operations.
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