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200+ Help Desk Jobs in Selangor - October 2026 - High Salaries - Page 8
Showing 260 jobs results for
"help desk"
in Selangor
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Manage Alert
MYR5,000 - MYR8,000 Per Month
- Identify performance gaps and take timely corrective actions.
- Ensure customer enquiries, orders, and service requests are handled accurately and within agreed SLAs.
- Take ownership of critical customer issues and escalations through to resolution. ...
Posted
15 days ago
MYR5,000 - MYR7,000 Per Month
- Hands-on experience with ERP systems and Transport Management Systems (TMS).
- Good communication and interpersonal skills, with the ability to work with both technical and non-technical users.
- Able to work independently and coordinate effectively with different departments and external vendors. ...
Posted
15 days ago
MYR5,000 - MYR7,000 Per Month
Teluk Panglima Garang
- Hands-on experience with ERP systems and Transport Management Systems (TMS).
- Good communication and interpersonal skills, with the ability to work with both technical and non-technical users.
- Able to work independently and coordinate effectively with different departments and external vendors. ...
Posted
15 days ago
MYR3,000 - MYR3,500 Per Month
- Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM)
- Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.
- Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies ...
Posted
15 days ago
MYR3,000 - MYR3,500 Per Month
- Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM)
- Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.
- Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies ...
Posted
15 days ago
MYR2,566.57 - MYR3,552.49 Per Month
- Meticulous in maintaining site IT forecast, accrual, spending tracking, procurement/receiving process, maintaining MA, Contractors, Communication billing, asset/inventory
- Should be willing to work extended hours or modified schedule to meet deadlines
- Ensure performance meets stipulated KPIs/SLAs at all ...
Posted
15 days ago
Undisclosed
- Resolve a high percentage of customer problems using the relevant tools and systems
- Manage end to end all calls logged, providing regular updates to customers on call status
- Complete follow-on actions as appropriate ...
Posted
15 days ago
MYR3,100 - MYR3,500 Per Month
Ara Damansara
- Minimum qualification: SPM / Diploma / Degree
- Basic Salary: RM 3,100 +500 kpi+400 night shift allowance
- KPI Incentive ...
Posted
24 days ago
MYR3,500 - MYR4,500 Per Month
- Efficiently complete other tasks assigned by supervisors or the team within required timeframe
- Proficient in Mandarin and English communication (speaking, listening, reading and writing)
- Outgoing yet composed personality; excellent communication skills, strong customer service mindset and approachability, strong analytics skills ...
Posted
6 days ago
Undisclosed
- Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
- Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
- Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
25 days ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
25 days ago
Undisclosed
- To optimize service level and ensure regulatory compliance for all products before shipment
- Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
- Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...
Posted
25 days ago
MYR2,800 - MYR3,400 Per Month
- Minimum 1 year of experience in IT Helpdesk support.
- Proficient in spreadsheets and word processing software.
- Strong knowledge of Microsoft Windows operating systems. ...
Posted
a month ago
Undisclosed
- Answer contacts promptly and professionally
- Log/Validate all contacts Call Handling Database
- Resolve a high percentage of customer problems using the relevant tools and systems ...
Posted
20 days ago
Inchcape Shipping Service
Undisclosed
- Monitor port call communication and follow up with the relevant party to address pending issues
- Hand over the business won to the local office to proceed with operations planning
- Meet the Clients face to face occasionally to develop relationship ...
Posted
a month ago
MYR2,300 - MYR2,300 Per Month
Malaysia
- This is a full-time on-site role for a COD - Customer Service Cum Forwarding at ORBIT SHIPPING SDN BHD, located in Klang. The Customer Service Assistant will be responsible for providing customer support, ensuring customer satisfaction, handling communication with clients, and assisting with various customer service-related tasks.
- Responsibilities- Proceed with daily invoices.- Prepare and submit K4 import, K5 export and K6 transhipment manifests accurately- Communicate with customers and provide timely shipment updates- Ensure full compliance with customs laws and procedures
- - Suitable for fresh graduate who willing to learn and gain knowledge. ...
Posted
a month ago
Accenture Southeast Asia
Undisclosed
- Knowledgeable in products such as Windows, MS365, Azure Cloud, OR any related tools/technologies.
- Knowledgeable in IT Service Management process.
- Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health. ...
Posted
21 days ago
Customer Service (CS) Admin - Lead Nurturing Intern Customer Service (CS) Admin - Lead Nurturing Intern
CHUAN SENG HIN SDN. BHD.
MYR800 - MYR1,000 Per Month
- Assist in managing, organizing, and distributing incoming leads to the appropriate team members.
- Monitor lead status and ensure timely follow-up and accurate record updates in the CRM system.
- Support lead nurturing activities by maintaining customer databases and tracking customer interactions. ...
Posted
a month ago
Undisclosed
- Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
- Help maintain equipment inventory, including processing RMAs and ordering new equipment.
- Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. ...
Posted
22 days ago
Undisclosed
- Stay curious, open-minded, and always willing to learn more as you navigate daily challenges
- You are currently pursuing ongoing university studies
- You have an excellent command of English and Mandarin with outstanding communication skills; Japanese language proficiency is a plus ...
Posted
a month ago
Undisclosed
- Ensure correct data is captured for risk assessments to be made using the existing systems, e.g. ICS/ECS, DPSS.
- Ensure correct data is captured for shipment movement through the Network in accordance to Global SOP and compliance to Customs requirements.
- Ensure correct data is captured for track and trace functions. ...
Posted
a month ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
a month ago
MYR1,000 - MYR1,000 Per Month
- Assist in Log and document all support requests and incidents accurately.
- Assist in ensure timely resolution of incidents within established SLAs.
- Assist in escalate unresolved issues to higher-level support when necessary. ...
Posted
a month ago
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