26 Help Desk Jobs in Shah Alam - September 2026 - High Salaries

Fresh Graduates

After sales service Customer Service

Near Train Station

Resolve disputes related to shipment loss, return abuse, and cases outside warranty coverage with a focus on fair resolution.
Follow up on warranty status updates for customers, delivering a personalized touch.
Conduct initial inspections on items returned for warranty, ensuring thorough assessment. ...

Posted

2 months ago

Technical Support Specialist - CMM Technical Support Specialist - CMM

Malaysian Die-casting Industries Sdn. Bhd.

MYR2,500 - MYR3,500 Per Month

Fresh Graduates

Technical Drawing Technical Documentation

To measure casting and machining parts
To identify and re-measure for NG dimensions
To identify and prepare CMM jigs concept design ...

Posted

21 days ago

Customer Service Assistant Customer Service Assistant

A&F Global Group Sdn Bhd

MYR1,750 - MYR2,400 Per Month

Fresh Graduates

Customer Service Assistant Customer Service Assistant

Near Train Station

Menjalankan urusan pengeposan segala tempahan pelanggan online dan offline, website & media social dan butikAda/Tiada Pengalaman
Menguruskan stok produk dan menjalankan kualiti check & control terhadap setiap produk
Memastikan stok inventori produk diurus secara efisien dan teratur mengikut standard yang ditetapkan syarikat ...

multitasking

Be an early applicant!

Posted

12 days ago

Bestari Basa Sdn Bhd

MYR2,500 - MYR3,000 Per Month

Customer Service Sales Support

Fresh Graduates

40170 Shah Alam, Shah Alam

Manage inventory levels, including receiving new stock and restocking shelves.
Handle customer inquiries and resolve any issues or complaints professionally.
Contribute to achieving sales targets and promoting store promotions. ...

Posted

21 days ago

Technical Support (CMM) Technical Support (CMM)

Tonasco Malaysia Sdn Bhd

Undisclosed

Coordinate Measuring Machine (CMM) Operation Quality Control (QC)

Near Train Station

· Provide feedback to CMM Programmers on measurement or program-related issues.
· Guide and monitor junior staff to ensure inspection accuracy and compliance with procedures.
· Conduct 5S activities and perform routine machine maintenance. ...

Posted

2 months ago

Live Chat Agent Live Chat Agent

DM Dasher Sdn Bhd

MYR3,200 - MYR4,800 Per Month

Contract

Customer Service Accuracy

Make Customer Happy
Encourage Customer to Purchase
Convert Customer into DASHER's friend ...

Posted

2 months ago

Customer Service Associate Customer Service Associate

Habib Jewels Sdn Bhd

MYR2,000 - MYR2,500 Per Month

Executive, Customer Service (Retail Help Desk) Executive, Customer Service (Retail Help Desk)

Prepare and verify customer documentation in compliance with company policies and procedures.
Achieve individual sales targets while contributing to the branch's overall performance.
Support daily branch operations and maintain a clean, organized, and welcoming outlet. ...

Customer Service

Posted

2 months ago

Hong Leong Investment Bank

Internship - Technical Support Internship - Technical Support

Assist in department project such as identifying and assessing customers’ needs to achieve satisfaction.
Participate and assist in marketing events and marketing campaign.
Possess Bachelor’s Degree in Business Administration, Hospitality Management or any other equivalent. ...

Posted

12 days ago

Sharp Electronics (M) Sdn. Bhd

Internship

Customer Experience Assistant Customer Experience Assistant

Assist in Log and document all support requests and incidents accurately.
Assist in ensure timely resolution of incidents within established SLAs.
Assist in escalate unresolved issues to higher-level support when necessary. ...

Posted

a day ago

Zuellig Pharma

IT Clerk - Selangor IT Clerk - Selangor

Perform and process transactions in SAP accurately in a timely manner
Churn out and prepare reports on timely manner
Attend and participate in cross-functional discussions and meetings when needed ...

Posted

a day ago

99 Speedmart

IT Service Desk Analyst (L1 - L2) IT Service Desk Analyst (L1 - L2)

Johor (Yong Peng)
Pahang (Gambang)
Assist with data entry management ...

Posted

5 days ago

VHR Consultancy

Technical Support Executive - Malaysia Market (m-f-d) Technical Support Executive - Malaysia Market (m-f-d)

Support Windows devices, Microsoft 365, Active Directory, networking, printers, and other IT applications.
Configure and troubleshoot laptops, desktops, peripherals, and user accounts.
Escalate complex issues to the relevant infrastructure, application, or vendor teams when required. ...

Posted

6 days ago

Hager

Support Engineer Support Engineer

Responsible to provide Pre & Post sales support including product at site issue via mobile support or physical visit
Responsible in preparation of quotation based on the single line drawing by customers/sales
Responsible to compile all the quotation details. (Project Title, Consultant, Contractor) and monitor the success rate by monthly follow-up with sales team ...

Posted

7 days ago

KENANN ENGINEERING (M) SDN. BHD.

IT Support Officer ( IT Infrastructure - Helpdesk ) IT Support Officer ( IT Infrastructure - Helpdesk )

Conduct factory acceptance tests, testing and commissioning procedures for all Kenann products.
Conduct training and product presentations for end users when required.
Prepare submission documents for tenders. ...

Posted

12 days ago

Yamazen Malaysia Sdn Bhd

Senior Technical Support Executive, Personal Care Senior Technical Support Executive, Personal Care

Monitor site network connectivity (Wi-Fi, LAN) and coordinate with vendors for network issues.
Support day-to-day security operations, including antivirus alert monitoring, phishing email response, and software license compliance checks.
Manage IT licenses and assets, including inventory tracking and procurement coordination. ...

Posted

13 days ago

Azelis

Information Technology Support Specialist Information Technology Support Specialist

Coordinate with principals to support and clarify product technical information requested by the sales team.
Assists in raise complaint report to principal whenever PC product's quality related received from CS or sales team
Handle complaint reporting to principals for PC product quality issues raised by Customer Service or the sales team. ...

Posted

13 days ago

LanceSoft, Inc.

IT Service Desk Analyst (L1 - L2) IT Service Desk Analyst (L1 - L2)

Support Microsoft Intune, Autopilot and SCCM/MECM
Troubleshoot Microsoft Entra ID Join, BitLocker and Microsoft 365
Manage ITSM tickets, assets, incidents and service requests ...

Posted

5 days ago

VHR Consultancy

IT Support Executive IT Support Executive

Support Windows devices, Microsoft 365, Active Directory, networking, printers, and other IT applications.
Configure and troubleshoot laptops, desktops, peripherals, and user accounts.
Escalate complex issues to the relevant infrastructure, application, or vendor teams when required. ...

Posted

20 days ago

BBW Books Singapore Pte Ltd

Customer Service Assistant Customer Service Assistant

Manage IT assets, software licensing compliance, preventive maintenance, and inventory records.
Record, track, and resolve support requests through the IT Service Management (ITSM) platform while meeting agreed service levels.
Ensure subscription-based software and applications remain active and operational, and provide after-hours support when required. ...

Posted

22 days ago

FMX (M) Sdn Bhd

Proactively contact customers via phone or email when updates or follow-ups are required.
Follow up with agents on shipment status and ensure timely updates are obtained.
Monitor and follow up on outstanding undelivered consignments (UNDEL) and coordinate re-delivery arrangements with consignees. ...

Posted

22 days ago

IT Support IT Support

Crt Manufacturing Sdn Bhd

IT Support Officer ( IT Infrastructure - Helpdesk ) IT Support Officer ( IT Infrastructure - Helpdesk )

Troubleshoot LAN, Wi-Fi and internet connection issues.
Provide support for Microsoft Office / Microsoft 365, email and user accounts.
Monitor and maintain company IT equipment and systems. ...

Posted

22 days ago

Yamazen Malaysia Sdn Bhd