100+ Help Desk Jobs in Selangor - September 2026 - High Salaries

Technical Support (Japanese Speaker) Technical Support (Japanese Speaker)

Evaluate unique or complex installations or configurations and make recommendations for resolution.
Articulate clearly in writing and verbally.
Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...

Posted

11 days ago

DXC Technology

Technical Support Engineer (Depot) Technical Support Engineer (Depot)

Evaluate unique or complex installations or configurations and make recommendations for resolution.
Articulate clearly in writing and verbally.
Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...

Posted

21 days ago

Strateq Group Of Companies

End User Support Level 1 End User Support Level 1

Conduct preventive and corrective maintenance to ensure equipment reliability and optimal performance.
Perform testing, validation, and quality inspections on repaired, incoming, and outgoing equipment.
Assess equipment functionality and verify operational readiness prior to deployment or return to service. ...

Posted

21 days ago

Intersoftkk, Inc.

IT Service Desk Analyst (L1 - L2) IT Service Desk Analyst (L1 - L2)

Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM)
Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.
Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies ...

Posted

14 days ago

VHR Consultancy

Eksekutif Sokongan Teknikal Eksekutif Sokongan Teknikal

Support Windows devices, Microsoft 365, Active Directory, networking, printers, and other IT applications.
Configure and troubleshoot laptops, desktops, peripherals, and user accounts.
Escalate complex issues to the relevant infrastructure, application, or vendor teams when required. ...

Posted

22 days ago

Rifhan Teknologi Sdn. Bhd.

Junior IT Support Engineer Junior IT Support Engineer

Cyberjaya

untuk membantu mengekalkan pelayan pada pelbagai platform; terutamanya pelayan windows termasuk aplikasi web.
bekerjasama dengan pasukan klien, pembangun dan rangkaian untuk menyelaraskan peningkatan,
menampal dan menyelesaikan sebarang isu silang fungsi. ...

Posted

14 days ago

Erudite Innovation Sdn Bhd

Customer Service Assistance - Executive Customer Service Assistance - Executive

Meticulous in maintaining site IT forecast, accrual, spending tracking, procurement/receiving process, maintaining MA, Contractors, Communication billing, asset/inventory
Should be willing to work extended hours or modified schedule to meet deadlines
Ensure performance meets stipulated KPIs/SLAs at all ...

Posted

14 days ago

HARVEST INTERNATIONAL LOGISTICS SDN BHD

Service Desk Specialist I Service Desk Specialist I

Malaysia

Carrier Coordination: Liaise closely with shipping lines, freight forwarders, forwarders, and hauliers to secure space and coordinate timely cargo pick-ups.
Documentation & Billing: Prepare and verify critical shipping documents (e.g., Bills of Lading, Air Waybills, Packing Lists) and generate accurate customer invoices.
Problem Solving: Resolve customer complaints regarding cargo discrepancies, damaged goods, or delivery delays efficiently and professionally. ...

Posted

22 days ago

Astreya

Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
Help maintain equipment inventory, including processing RMAs and ordering new equipment.
Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. ...

Posted

14 days ago

IT Admin IT Admin

AMK Technology Sdn Bhd

Customer Support Assistant - Ampang Customer Support Assistant - Ampang

Cyberjaya

Troubleshoot hardware, software, network, and connectivity issues.
Monitor and maintain LAN/WAN, Wi-Fi, VPN, and basic network infrastructure.
Manage IT assets, software licenses, inventory, and equipment allocation. ...

Posted

23 days ago

Merchantrade Asia Sdn Bhd - (subsidiary- Celcopon )

Technical Support Executive Technical Support Executive

Ampang Jaya Municipal Council

Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP);
Carry out Customer Support Executive tasks including transaction approval, verification of customer’s details in the system;
Provide after-sales customer service and public relations support; ...

Posted

23 days ago

ARVION SERVICES SDN. BHD.

Internship | Customer Support – SAP-ERP Internship | Customer Support – SAP-ERP

Malaysia

Posted

23 days ago

Roche

Customer Service Representative (Bahasa Speaker) Customer Service Representative (Bahasa Speaker)

Stay curious, open-minded, and always willing to learn more as you navigate daily challenges
You are currently pursuing ongoing university studies
You have an excellent command of English and Mandarin with outstanding communication skills; Japanese language proficiency is a plus ...

Posted

23 days ago

Radii Global Sdn Bhd

IT Support Technician IT Support Technician

Ara Damansara

Process customer requests, complaints, feedback, and service-related issues.
Maintain accurate records of customer interactions and update relevant systems.
Follow company policies, procedures, and service standards. ...

Posted

23 days ago

Moonshine Office Resources Solution

IT Support Executive IT Support Executive

Port Klang

Troubleshooting basic LAN, Wi-Fi & internet connectivity
Supporting Microsoft Office / Microsoft 365 applications
Assisting with CCTV, attendance systems & office IT equipment ...

Posted

23 days ago

BBW Books Singapore Pte Ltd

IT Admin-Service Desk IT Admin-Service Desk

Manage IT assets, software licensing compliance, preventive maintenance, and inventory records.
Record, track, and resolve support requests through the IT Service Management (ITSM) platform while meeting agreed service levels.
Ensure subscription-based software and applications remain active and operational, and provide after-hours support when required. ...

Posted

23 days ago

Aisling Consulting Sdn Bhd

[MYSG] Customer Care Executive (1Y Contract) [MYSG] Customer Care Executive (1Y Contract)

Monitor ticket queue and follow up on outstanding cases
Provide status updates to customers and internal teams
Escalate critical or overdue tickets when necessary ...

Posted

23 days ago

L'Oréal

Customer Service Assistant Customer Service Assistant

To optimize service level and ensure regulatory compliance for all products before shipment
Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...

Posted

23 days ago

FMX (M) Sdn Bhd

English Speaking Customer Service (24h Rotate) English Speaking Customer Service (24h Rotate)

Proactively contact customers via phone or email when updates or follow-ups are required.
Follow up with agents on shipment status and ensure timely updates are obtained.
Monitor and follow up on outstanding undelivered consignments (UNDEL) and coordinate re-delivery arrangements with consignees. ...

Posted

23 days ago

JEV Management & Trading

Customer Service Associate Customer Service Associate

Ara Damansara

Handle complaints professionally and escalate complex cases when necessary.
Follow up on customer cases to ensure issues are resolved within the required timeline.
Maintain accurate records of customer interactions and case updates. ...

Posted

23 days ago

DHL

Puchong

Liaise with Operations Team and other functions to achieve prompt and efficient resolution of customer issues and queries.
Actively promote the exchange and adoption of new processes, procedures and work instructions to create more efficient as well as productive work systems.
Promptness in arranging for shipment pick up or handling of exceptions. ...

Posted

23 days ago

IT Support IT Support

Crt Manufacturing Sdn Bhd

TECHNICAL BAR TECHNICAL BAR

Troubleshoot LAN, Wi-Fi and internet connection issues.
Provide support for Microsoft Office / Microsoft 365, email and user accounts.
Monitor and maintain company IT equipment and systems. ...

Posted

23 days ago

LIVESCAPE GROUP SDN BHD

Senior IT Technical Support Engineer ( On-Site - Field Service) Senior IT Technical Support Engineer ( On-Site - Field Service)

Comfortable with numbers. Spreadsheets, dashboards, reading a report and asking why.
Can write a clean update that explains a result, not just reports a number.
Has built or tinkered with something of their own. A side project, a personal AI experiment, anything self-started. Doesn't need to be marketing related. ...

Posted

23 days ago

AirTech Macro Sdn Bhd

Full Time, Work from Home

WFH

Subang Jaya

Exceptional customer service skills with the ability to empathize with customers and efficiently resolve issues.
Effective communication skills, both verbal and written are necessary, with the ability to convey technical information to non-technical users in multiple languages.
Keen interest in continual learning and professional development. ...

Posted

18 days ago

Senior ERP Support Executive - ERP Support Executive Senior ERP Support Executive - ERP Support Executive

Glory HR Solutions

IT Support Officer ( IT Infrastructure - Helpdesk ) IT Support Officer ( IT Infrastructure - Helpdesk )

Teluk Panglima Garang

Hands-on experience with ERP systems and Transport Management Systems (TMS).
Good communication and interpersonal skills, with the ability to work with both technical and non-technical users.
Able to work independently and coordinate effectively with different departments and external vendors. ...

Posted

18 days ago

Yamazen Malaysia Sdn Bhd

Regional Senior Customer Support Specialist Regional Senior Customer Support Specialist

Monitor site network connectivity (Wi-Fi, LAN) and coordinate with vendors for network issues.
Support day-to-day security operations, including antivirus alert monitoring, phishing email response, and software license compliance checks.
Manage IT licenses and assets, including inventory tracking and procurement coordination. ...

Posted

25 days ago

Sourceo