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100+ Help Desk Jobs in Selangor - September 2026 - High Salaries
Showing 162 jobs results for
"help desk"
in Selangor
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Manage Alert
Undisclosed
- About the Role
- Join our dynamic team in the heart of Kuala Lumpur! As a Mandarin-speaking Customer Support Specialist, you will be the front-line ambassador for our client, providing high-caliber technical and operational support to customers. This role is ideal for individuals who are passionate about technology, skilled at problem-solving, and dedicated to delivering excellent customer experiences.
- Key Position Details ...
Posted
15 days ago
Undisclosed
Petaling
- Manage and execute daily operations of Data Center facility to achieve high availability, security, and efficiency
- Participate actively in system infrastructure management and ensure its smooth operation, optimum performance, and safeguard data integrity
- Recommend continuous improvements and enhancements of performance, reliability, security and recoverability of systems and networks ...
Posted
15 days ago
Undisclosed
- Perform IT asset management-procurement, asset tagging, keep track of hardware and software inventory, movement and disposal.
- Maintain and file all IT installation media and documents.
- Ensure proper day-to-day operation of computers; responsible for ensuring smooth operation of the corporate computers & computer network ...
Posted
15 days ago
MYR2,500 - MYR3,500 Per Month
- We are seeking a highly competent, hands-on, and commercially driven Executive, IT Support Administration to manage the full spectrum of IT support, and infrastructure within our Corporate Division.
- This role is ideal for an IT professional who can independently troubleshoot technical issues, manage IT resources, coordinate with vendors, and provide reliable IT support to ensure smooth business operations.
- Key Responsibilities ...
Posted
15 days ago
MYR2,587.16 - MYR3,196.04 Per Month
- Responding in a timely manner to service issues and requests
- Repairing and replacing equipment as necessary
- Provide feedback on processes and make recommendations on areas to improve ...
Posted
15 days ago
Undisclosed
- Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
- Meet individual and team qualitative and quantitative operations performance metrics
- Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
16 days ago
IT Support Officer ( IT Infrastructure - Helpdesk ) IT Support Officer ( IT Infrastructure - Helpdesk )
Yamazen Malaysia Sdn Bhd
Undisclosed
- Monitor site network connectivity (Wi-Fi, LAN) and coordinate with vendors for network issues.
- Support day-to-day security operations, including antivirus alert monitoring, phishing email response, and software license compliance checks.
- Manage IT licenses and assets, including inventory tracking and procurement coordination. ...
Posted
16 days ago
MYR2,800 - MYR3,500 Per Month
- Manage user accounts, access permissions, and system configurations
- Troubleshoot and resolve IT issues, escalating complex cases when necessary
- Maintain accurate documentation of incidents, solutions, and system changes ...
Posted
16 days ago
MYR2,800 - MYR3,400 Per Month
- Monitor system performance and ensure smooth day-to-day IT operations.
- Assist in basic network and server support under supervision.
- Log, track, and update all incidents and service requests in the ticketing system. ...
Posted
16 days ago
Undisclosed
- Coordinate with principals to support and clarify product technical information requested by the sales team.
- Assists in raise complaint report to principal whenever PC product's quality related received from CS or sales team
- Handle complaint reporting to principals for PC product quality issues raised by Customer Service or the sales team. ...
Posted
16 days ago
Courtyard By Marriott
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
16 days ago
MYR1,700 - MYR3,000 Per Month
Malaysia
- Monitor, maintain, and troubleshoot local servers, including file servers, domain controllers and application servers
- Manage local network infrastructure (switches, routers, Wi-Fi, firewalls) to ensure stable connectivity and performance
- Conduct routine backup, patching and system health checks ...
Posted
16 days ago
Undisclosed
- • Responsible to provide system and functional support for key business applications, including SCM, ERP, Batching Plant system, softphone system and other online system.
- • Assists in implementing application-related projects across the Central and Eastern regions.
- • Analyzing business data, creating reports and dashboards to support decision-making, training end users, resolving system issues, and promoting the use of AI and digital tools to automate workflows and improve efficiency across the Group. ...
Posted
3 days ago
Undisclosed
- Experience in ERP application support, maintenance, implementation or troubleshooting; Sage X3 experience is not mandatory, however, prior hands-on experience with other ERP systems is required. Candidates with experience in SAP, Oracle, Microsoft Dynamics, or other established ERP platforms are encouraged to apply.
- Exposure to ERP modules such as General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Banking/Cash Management, Purchasing, Sales, Inventory and Fixed Assets.
- Experience handling user support tickets, incident triage, issue escalation, root cause analysis and system troubleshooting. ...
Posted
4 days ago
Undisclosed
- Collaborating with cross-functional teams to deliver the best solutions for customers.
- Supporting in identifying new business opportunities in line with the country sales strategy.
- Managing sales administration, quotations, customer follow-ups, and support project execution when required. ...
Posted
4 days ago
Hakkōda, An IBM Company
Undisclosed
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
- Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions. Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. Cloud Technologies: Experience with cloud platforms like GCP, AWS, and Azure, including their AI/ML services. Generative AI Experience with LLM and Generative AI and Google Cloud Products and services (e.g Vertex AI, Dialogflow, Gemini) ML Development: Experience with Machine Learning model development and deployment. AIML Frameworks: Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g. encoders, decoders, transformers), and using machine learning APIs. Must have Associate Cloud Engineer (ACE) Certification Malaysia Software Engineering Professional PETALING JAYA, MY (0088) IBM Malaysia Sdn. Bhd.
Posted
7 days ago
Undisclosed
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
- Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
- Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. ...
Posted
8 days ago
MYR3,000 - MYR3,500 Per Month
- Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM)
- Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.
- Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies ...
Posted
8 days ago
Savior Artigos Texteis Lda
Undisclosed
Kuala Kubu Bharu
- Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
- Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
- Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
20 days ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
13 days ago
MYR2,800 - MYR3,400 Per Month
- Escalate complex technical issues to senior IT personnel when necessary.
- Perform user account management, including setup, access control, and password resets.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment. ...
Posted
21 days ago
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