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100+ Help Desk Jobs in Federal Territory - September 2026 - High Salaries
Showing 118 jobs results for
"help desk"
in Federal Territory
Never miss any updates for Help Desk jobs in Federal Territory
Manage Alert
Undisclosed
KL City
- Manage user provisioning, access requests, permissions and security profiles.
- Configure lifecycles, workflows, objects, document metadata, reporting dashboards and Vault Loaders.
- Coordinate Veeva Vault releases across development, validation and production environments and deploy approved releases through validated pipelines. ...
Posted
7 days ago
Rosemallow Technologies Pvt Ltd
Undisclosed
KL City
- Oversee day-to-day service desk operations, ensuring timely resolution of
- Monitor and manage SLAs, KPIs, and customer satisfaction metrics, ensuring
- Ensure accurate documentation, ticket management, and adherence to ITIL ...
Posted
8 days ago
Undisclosed
KL City
- Provide support for enterprise productivity and collaboration tools (e.g., email, Teams-style collaboration, file sharing, and common business apps)
- Resolve technical issues remotely via remote command line utilities
- Assist in setting up Audio/Visual presentations. ...
Posted
9 days ago
Savior Artigos Texteis Lda
Undisclosed
KL City
- Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
- Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
- Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
20 days ago
Undisclosed
KL City
- Oversee ticket logging, classification, prioritization, and triaging in tools such as ServiceNow.
- Manage workload distribution, ensuring optimal utilization of team members.
- Drive incident resolution and service request fulfilment, ensuring high customer satisfaction. ...
Posted
9 days ago
Undisclosed
KL City
- Perform initial diagnosis and basic system/network connectivity checks.
- Assist with data migration and setup/relocation of IT equipment.
- Record and follow up on incidents and service requests through to resolution. ...
Posted
11 days ago
Undisclosed
KL City
- Assists in operating system management, software installations, and patch management
- Work with vendors, outsourcers and contractors to provide services of (but not limited to):
- Provide scheduled 5 days per week on-site services covering store operations in Malaysia ...
Posted
11 days ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
20 days ago
Undisclosed
KL City
- Monitor account health and proactively manage customer engagement.
- Conduct regular customer meetings and Quarterly Business Reviews (QBRs).
- Coordinate closely with Sales, Technical Account Manager, Presales, Solutions Architecture, Finance, and other internal stakeholders.
Posted
11 days ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Modern Office Located in KL Sentral
- Friendly and Casual Work Environment ...
Posted
12 days ago
MYR2,000 - MYR2,000 Per Month
KL City
- · Collect payments from delinquent customers.
- · Call customers using all approved methods of communication.
- · On overdue accounts and amount currently owed. ...
Posted
21 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Monitor service desk queues and ensure incidents are resolved within agreed service level targets.
- Provide clear and professional communication to users regarding issue status, resolutions, and service updates.
- Collaborate with cross-functional teams to support incident resolution and continuous service improvement initiatives. ...
Posted
21 days ago
Undisclosed
KL City
- Develop an understanding of key CLM objectives and align them with technical solutions
- Work closely and integrate with the CTB (Change The Bank) team to engage in collaborative agile based development
- Focus on the Service Transition phase of ITIL by driving adoption of the “Production Readiness / License to Operate” model ...
Posted
22 days ago
Undisclosed
KL City
- Support users with Microsoft Office 365, Outlook, Teams, and other business applications.
- Troubleshoot printers, monitors, docking stations, keyboards, mice, and other peripherals.
- Perform software installation, configuration, patching, and basic system maintenance. ...
Posted
15 days ago
Undisclosed
KL City
- Communication Skills: Strong verbal and written communication with technical and non-technical stakeholders.
- Technical Proficiency: IT infrastructure, service management tools, and IT best practices.
- Leadership Qualities: Team mentoring, conflict resolution, coaching, and retention strategies. ...
Posted
15 days ago
Undisclosed
KL City
- *Role Overview*
- The Service Desk Analyst – Level 1 provides first-line technical support to end users, ensuring timely resolution of IT issues in a fast-paced service environment. This role involves troubleshooting hardware and software problems, managing access rights, and delivering high-quality customer service across multiple communication channels.
- *Key Responsibilities* ...
Posted
23 days ago
Undisclosed
KL City
- • 1 to 3 years of working experience in networking or related IT support roles (e.g., service desk/support, IT helpdesk, or network support). •
- Near-native fluency in Korean (written and spoken). Language certifications such as TOPIK 5/6 is mandatory!
- We will accept applicants based in Malaysia only! ...
Posted
23 days ago
Undisclosed
KL City
- Contribute Malaysia hub data to the group-wide Halo ITSM reporting cycle.
- Lead the creation of KB (knowledge base) articles to be published by Halo and used by AI.
- Working with the Group IT Manager, author SOPs as required, publish and embed. ...
Posted
23 days ago
Undisclosed
KL City
- Contribute Malaysia hub data to the group-wide Halo ITSM reporting cycle.
- Lead the creation of KB (knowledge base) articles to be published by Halo and used by AI.
- Working with the Group IT Manager, author SOPs as required, publish and embed. ...
Posted
23 days ago
MYR2,000 - MYR2,000 Per Month
KL City
- · Collect payments from delinquent customers.
- · Call customers using all approved methods of communication.
- · On overdue accounts and amount currently owed. ...
Posted
24 days ago
Undisclosed
KL City
- Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
- Support standard software applications and assist with installations or configurations or troubleshooting.
- Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
3 days ago
Immediate Hiring -Consumer Support Representatives Immediate Hiring -Consumer Support Representatives
Pacific Asiawide Corporation
MYR2,400 - MYR4,500 Per Month
KL City
- Creating and utilizing various strategies to attract new customers and build brand awareness.
- Coaching Team Members In Effective Customer Service, Product Knowledge, New Marketing Campaigns.
- Identify new clients and work with established clients creating an interest in the products and services offered ...
Posted
24 days ago
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