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100+ Help Desk Jobs in Federal Territory - September 2026 - High Salaries
Showing 106 jobs results for
"help desk"
in Federal Territory
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Warisan TC Management Service Sdn Bhd
MYR3,500 - MYR5,500 Per Month
KL City
- Ensure network availability, security, and reliability.
- Configure and maintain network devices, including routers, switches, firewalls, wireless controllers, and access points.
- Perform network optimization, performance tuning, and capacity planning. ...
Posted
10 days ago
Undisclosed
KL City
- Candidates should possess clear written and verbal communication skills for explaining technical concepts to non-technical users and documenting procedures.
- Candidates should possess the ability to prioritize tasks, work collaboratively with cross-functional teams, and deliver timely solutions in a fast-paced environment.
- Relevant certifications (e.g., CompTIA A+, Network+, Microsoft or similar) and experience in healthcare or HIPAA-regulated environments are beneficial. ...
Posted
19 days ago
MYR3,000 - MYR4,000 Per Month
- Perform routine maintenance, system updates, and health checks.
- Escalate complex technical issues when necessary.
- Prepare basic service reports and documentation. ...
Posted
20 days ago
Undisclosed
KL City
- Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
- Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
- Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
a month ago
MYR7,500 - MYR7,500 Per Month
KL City
- Competitive total compensation package including base salary, performance bonus, and benefits.
- Clear career progression pathways into regional VP, Country manager or C-level leadership roles.
- A collaborative, inclusive culture that values thought leadership, innovation, and continuous learning. ...
Posted
20 days ago
MYR4,500 - MYR4,500 Per Month
KL City
- Summary
- You will be responsible for providing professional technical support services to ensure the stable operation of hardware and network systems. You will work closely with customers and other departments to resolve technical issues, provide training and guidance, and ensure high-quality customer service.
- Responsibility ...
Posted
a month ago
MYR2,800 - MYR5,200 Per Month
KL City
- Basic knowledge of Windows, Microsoft Office, PCs, mobile devices and digital banking platforms.
- Good troubleshooting, problem-solving and complaint-handling skills.
- Good communication skills in Cantonese, Mandarin and English. ...
Posted
24 days ago
Undisclosed
KL City
- Manage user provisioning, access requests, permissions and security profiles.
- Configure lifecycles, workflows, objects, document metadata, reporting dashboards and Vault Loaders.
- Coordinate Veeva Vault releases across development, validation and production environments and deploy approved releases through validated pipelines. ...
Posted
25 days ago
MYR2,800 - MYR3,500 Per Month
KL City
- Handle customer enquiries via phone, email, and other communication channels, providing timely and professional support.
- Understand customer needs, investigate issues, and provide appropriate solutions to ensure customer satisfaction.
- Manage and follow up on customer requests, complaints, and service-related cases with proper documentation. ...
Posted
20 days ago
Undisclosed
KL City
- Serve as the LOB Leader for a designated Customer Support workflow area, acting as the primary point of contact for queue performance, product feedback, operational risks, and customer experience improvements.
- Own the end-to-end health of the assigned LOB across Tier 1 and Tier 2 support flows by monitoring trends, identifying gaps, and coordinating recovery or optimization plans with the relevant owners.
- Drive continuous improvement for the LOB by identifying root causes behind defects in customer experience or operational efficiency, then partnering with Quality, Training, SOP, Workforce Management, Product, Policy, and other cross-functional teams to implement solutions. ...
Posted
a month ago
Undisclosed
KL City
- Support includes: understanding Food and Beverage operational flow, user requirements / installation and setup of equipment such as servers, workstations, printers and other relevant devices / system configuration / site survey and testing for the system equipment / remote system testing / simple documentation etc.
- Knowledge of network cable connection for multiple hardware devices is required.
- Ensure the solution meets specifications and functions per customer specific operational work flow. ...
Posted
a month ago
Undisclosed
KL City
- Always strive to meet and exceed customers’ needs and expectations.
- Stay abreast of new process and product release by reading updates, studying product descriptions and participating in team meetings, trainings, forums and discussions.
- Provide feedback to the Team Leaders/CC manager for any opportunities on improvement. ...
Posted
a month ago
Times Management Consultant
MYR4,500 - MYR7,000 Per Month
KL City
- Perform first contact resolution for specific request or incident if applicable
- Log & monitor status until closure of Request or Incident in the ServiceNow ticket system
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team ...
Posted
a month ago
MYR4,500 - MYR5,000 Per Month
KL City
- Shift :5days in a week
- Edu : SPM and above
- Location :KL SENTRAL ...
Posted
25 days ago
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