Hands-on experience in configuring network, as well as troubleshooting and resolving network problems, including firewall configuration and troubleshooting
Certification in CCNA or CCNP is an advantage
Able to work in fast pace working environment. Excellent team spirit with good communications and interpersonal skills.
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If you have strong project delivery experience, excellent stakeholder management skills, and enjoy leading cross-functional teams, we'd love to hear from you.
Key Responsibilities
Manage end-to-end IT implementation projects from initiation through deployment and post-production support.
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Act as Technical Product Manager in operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
Monitor, track and proactively plan technology lifecycle events (EoL/EoS, patch cycles, hardware refresh, OS upgrades, middleware version changes) together with infrastructure and platform teams, ensuring risks are identified early and scheduled into IBSol governance cycles.
Execute Incident, Problem, Change and Release Management according to IBSol service standards, including detailed analysis, task coordination, root‑cause identification and technical approvals.
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Experience Required: Minimum 1.5 years of relevant experience as a Computer Operator, preferably within the construction, engineering, or project management sectors.
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Develop and drive the implementation of effective technical and non‑technical risk treatment plans, balancing security, compliance, and businessobjectives.
Collaborate with cross‑functional stakeholders to embed risk management practices into projects, system implementations, and operational workflows.
Analyze security and risk data toidentifytrends, systemic issues, and opportunities for control improvement.
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- Manage and support on hardware and software components pertaining to a system infrastructure, including operating systems, servers, storage, backup, cloud etc.
- Adequate troubleshooting and hands-on skill in System server, Storage, cloud orchestration and automation
- Strong knowledge of Microsoft Windows Server, Active Directory, Exchange, Office 365, and Azure or AWS
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Provide hands-on data center support, including equipment installation, cabling, inventory tracking, and basic troubleshooting.
Perform conference room maintenance sweeps and basic troubleshooting.
Escalate issues to senior members of the technical support team, infrastructure teams, platform engineering teams, and/or third-party vendors to ensure end-user issues are fixed at their root and do not recur.
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