Sharpen documentation and asset management skills that prepare you for senior technician or IT administrator roles.
Ready to keep systems running and people smiling? By working with us at VERITON PLT you join a practical professional services team that delivers reliable IT support to local businesses so they can focus on their core work.
In this role you will be the backbone of daily operations. You will maintain hardware, troubleshoot networks, and provide clear user support so colleagues and clients experience minimal interruptions.
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Strengthen diagnostic skills with basic networking, Windows configuration, and hardware testing to become a reliable first point of contact.
Ready to keep tech simple and reliable? working with us at VERITON PLT connects you to a hands-on professional services team that helps local businesses run smooth IT setups and dependable support.
You act as the backbone of day-to-day operations by repairing laptops, maintaining hardware, and delivering both on-site and remote support. Your attention keeps client systems available and our projects moving.
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IT Budget & Cost Control: Prepare IT budgets, manage hardware, software, and operational costs, and evaluate technology investments for cost effectiveness.
Network Security & Compliance: Maintain network security, conduct risk assessments, prevent data breaches, and ensure compliance with company and industry requirements.
Technology & Digital Optimization: Monitor technology trends and implement suitable solutions to improve IT infrastructure and business processes.
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Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
Serve as the main local point of contact for external IT suppliers, coordinating their activities and following up to ensure services are delivered according to Fagron’s standards and agreed timelines.
Procure, configure, and deploy laptops, desktops, peripherals, and other end-user devices in accordance with Fagron’s global IT standards and security policies.
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Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
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Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
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Build, configure, harden, patch, and troubleshoot Windows Server and **Linux systems.
Support standard OS services and integration required for data center operations.
Work with onsite IT/OT Engineers in multiple data centers; coordinate activities, provide remote guidance, and ensure consistent operational practices.
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cabling knowledge in data center will be an advantage
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, and software.
Provides 2nd level technical support ,manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution.
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Vendor & Carrier Coordination: Work with telecom providers, third-party managed services, and hardware vendors for circuit delivery and infrastructure procurement.
Project Management: Oversee the lifecycle of network rollouts, from initial design and budgeting to deployment and post-implementation review.
Tier 3 Escalation: Act as the ultimate escalation point for complex network outages, routing loops, and critical performance degradation
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