Plan, implement, and review business applications to ensure effectiveness and compliance, while driving digital transformation, operational efficiency, and global standards for system integrity, security, and governance. •
Develop and maintain technical support documentation, ensuring compliance with approved standards and procedures, and proper recording of all activities, including user and technical manuals. •
Assist in handling incidents or problems of any priority that impact services, act as an escalation point for unresolved issues, and help maintain SLAs by guiding the resolution of incidents, problems, maintenance, and enhancement requests for assigned applications. •
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Plan, implement, and review business applications to ensure effectiveness and compliance, while driving digital transformation, operational efficiency, and global standards for system integrity, security, and governance. •
Develop and maintain technical support documentation, ensuring compliance with approved standards and procedures, and proper recording of all activities, including user and technical manuals. •
Assist in handling incidents or problems of any priority that impact services, act as an escalation point for unresolved issues, and help maintain SLAs by guiding the resolution of incidents, problems, maintenance, and enhancement requests for assigned applications. •
...
Plan, implement, and review business applications to ensure effectiveness and compliance, while driving digital transformation, operational efficiency, and global standards for system integrity, security, and governance. •
Develop and maintain technical support documentation, ensuring compliance with approved standards and procedures, and proper recording of all activities, including user and technical manuals. •
Assist in handling incidents or problems of any priority that impact services, act as an escalation point for unresolved issues, and help maintain SLAs by guiding the resolution of incidents, problems, maintenance, and enhancement requests for assigned applications. •
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Own full software development lifecycle (SDLC) from requirements analysis, solution design, development, testing, deployment, and post-production support.
Identify, troubleshoot, and resolve complex software, ensuring optimal system performance and user experience.
Design and maintain robust database structures (SQL Server, Oracle DB, MySQL) and data pipelines to support manufacturing analytics and operational reporting.
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