Facilitate front desk operations by attending to walk-in patients, responding to enquiries, and providing clear information on procedures, preparation, and waiting times.
Support billing processes by verifying payments, collaborating with cashier, and ensuring all charges for imaging services are accurately captured.
Assist radiographers with coordinating patient movement, preparing patients for procedures, and monitoring safety within the waiting area.
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Are you passionate about hospitality and ready for a hands-on role that combines guest services with luggage assistance? We’re looking for a dedicated Front Office Associate & Luggage Porter to join our team at Echo Resort, where you’ll be instrumental in creating welcoming and seamless guest experiences.
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Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must. Fluency in spoken and written English required.
Be responsible for welcoming guests, providing information and personalising customer relations
Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
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Documentation & Data Entry: Prepare, edit, and format documents, spreadsheets, presentations, and reports. Maintain digital and physical filing systems, ensuring data is accurate and easily accessible.
Financial Support: Assist with basic bookkeeping tasks, such as processing expense reports, invoicing, and tracking departmental budget receipts.
Education: Diploma or Bachelor’s Degree in Business Administration, Public Aministration, or a related field is highly preferred.
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Documentation & Data Entry: Prepare, edit, and format documents, spreadsheets, presentations, and reports. Maintain digital and physical filing systems, ensuring data is accurate and easily accessible.
Financial Support: Assist with basic bookkeeping tasks, such as processing expense reports, invoicing, and tracking departmental budget receipts.
Education: Diploma or Bachelor’s Degree in Business Administration, Public Aministration, or a related field is highly preferred.
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Monitor policy expiry dates and follow up with customers/staff on insurance renewals and premium payments.
Provide customer service support by responding to insurance-related enquiries and assisting with policy information.
Promote insurance products and services to existing staff and customers through phone calls, email, messaging, and internal communication channels.
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Document Preparation• Assist in preparing letters, memos, notices, and official documents.• Ensure documents are formatted properly and completed accurately.• Photocopying, scanning, printing, and distribution of documents as required.
Communication & Liaison• Serve as a point of contact for internal and external inquiries.• Liaise with suppliers, clients, and internal staff for administrative matters.• Provide basic information and support to visitors and stakeholders.
Inventory & Office Supplies• Monitor and maintain office supplies and stationery inventory.• Assist in ordering and replenishing office materials when necessary.• Ensure office equipment and supplies are well maintained.
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