Job Description-Handle all company import and export matters, including the preparation and management of related documentation.-Liaise with freight forwarders and suppliers regarding stock availability, shipment arrangements, and delivery status.-Monitor and resolve issues raised by the Sales Department, providing appropriate solutions in a timely manner.-Handle customer inquiries, complaints, and feedback professionally and ensure proper follow-up.-Perform other ad hoc duties as assigned by the management from time to time.
Perform any duties as directed by the Executive Director, Senior Manager, and other authorized personnel, including helping with research and providing clinical services to clients.