Internal Collaboration: Partner closely with the Sales, Marketing, and Technical teams to coordinate event requirements and ensure successful project delivery.
Ensure a competitive sourcing environment leading to continuous improvement, analyse market drivers, cost structures and support supplier initiatives, including annual cost reductions;
Detect and assess documentary discrepancies and transaction risks, and work with internal stakeholders, banks and counterparties to resolve issues promptly.
As a Customer Success Executive, you will be a key point of contact for our maintenance customers. From coordinating servicing appointments to following up on enquiries and contract renewals, you will help deliver a smooth customer experience.
Ensure all project-related purchases are executed in a timely, accurate, flexible, and cost-effective manner in accordance with project requirements and timelines.
Support the Sales team in following up with prospective students and enquiries, including responding to basic enquiries, providing programme information, arranging appointments, and coordinating campus visits or consultations.