Manage daily e-commerce and marketplace operations, including product listings, order processing, inventory updates, and promotions.
Plan and execute online sales campaigns, promotions, and digital marketing activities in line with the annual sales and marketing calendar.
Coordinate with internal teams including Warehouse, Logistics, Customer Service, and Procurement to ensure smooth and efficient e-commerce operations.
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Drive Full-Cycle Enterprise Deals: Strategically prospect, target, pitch, and close high-value B2B contracts across budget hotels, express/smart properties, serviced residences, and 4-star/5-star luxury hotel chains.
Sell ROI Across All Tiers: Consult directly with hotel owners, asset managers, general managers, and C-suite executives on how Vendfun slashes labor overhead for budget properties while enhancing premium service delivery for luxury establishments.
Build a High-Yield Territory: Systematically map out high-growth hospitality segments across budget, mid-scale, and 4-to-5-star markets to establish continuous regional distribution pipelines.
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Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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Monitors and undertakes monthly and yearly preventive maintenance work. Checks wiring materials and equipment, troubleshoots for electrical faults and fixes detected faults regularly.
Ensures contractors adhere to the company’s work guidelines and policies in carrying out maintenance and renovation works.
Liase with contractors for servicing and repair and communicates the same to Store Manager and HQ Maintenance.
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Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
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Minimum of 7 years of experience in direct sales or business development, with at least 3 years in a leadership/supervisory role. We value experience gained in high-growth startups or MNCs.
Expert in Closing Deals: Proven experience managing teams via WhatsApp Business (WABA) or similar CRM-integrated chat tools. You know how to close deals in a digital-first environment. You are equally comfortable in managing a high volume inbound leads as you are strategising a proactive outbound campaign.
Data-Fluent: You don’t just "feel" how the team is doing; you know it by the numbers. You use data to drive team performance.
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Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
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