Promote and sell the NCS aftermarket products, including Service Agreements, Repairs, Field Services and Upgrades as offered to all existing and new customers.
Be responsible for the maintenance and growth of the Service Contract business for all product groups of the CEIG Group in the assigned sales territory.
Evaluate needs and negotiate contracts directly with key accounts or indirectly with 3rd Party Service Providers subject to designation of authority.
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Promote and sell the NCS aftermarket products, including Service Agreements, Repairs, Field Services and Upgrades as offered to all existing and new customers.
Be responsible for the maintenance and growth of the Service Contract business for all product groups of the CEIG Group in the assigned sales territory.
Evaluate needs and negotiate contracts directly with key accounts or indirectly with 3rd Party Service Providers subject to designation of authority.
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Clean air filters, coils, and drain lines; check refrigerant levels; and ensure temperature and humidity compliance in production areas.
Install, maintain, and repair water pipeline systems, including supply, drainage, and pump systems; check for leaks, blockages, and corrosion.
Operate, monitor, and maintain chiller units, cooling towers, and chilled water systems; record temperature, pressure, and performance readings daily.
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Project Management : In project management, the leader would participate or sometimes lead certain projects. This includes : The new system goes live. New scope transition. New site transition. The leader would be expected to: Support/Lead transition activities (including knowledge transfer, hiring, training, etc). Support the transition team in resource allocation/management. Involve in Hypercare
People-oriented mindset, highly accountable, agile, and results-oriented. Acts as a servant leader. Lives the Roche values and leadership commitments, has a growth mindset and drives a collaborative culture in the organization. Represent and support the desired ways of working (Agile, LEAN, ITIL, VACC). Ability to work in, co-create and contribute to a highly complex and team-oriented global environment
Ability to work in, and contribute to, a fast-paced and changing environment, where multiple priorities need to be effectively managed, while maintaining composure and flexibility in a structured and highly complex environment. Drive cost-conscious spending behavior to manage team expenses. Able to thrive in a high performing organization. Have a strong entrepreneurial mindset to trust in your capabilities and power to influence outcomes
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Project Management : In project management, the leader would participate or sometimes lead certain projects. This includes : The new system goes live. New scope transition. New site transition. The leader would be expected to: Support/Lead transition activities (including knowledge transfer, hiring, training, etc). Support the transition team in resource allocation/management. Involve in Hypercare
People-oriented mindset, highly accountable, agile, and results-oriented. Acts as a servant leader. Lives the Roche values and leadership commitments, has a growth mindset and drives a collaborative culture in the organization. Represent and support the desired ways of working (Agile, LEAN, ITIL, VACC). Ability to work in, co-create and contribute to a highly complex and team-oriented global environment.
Ability to work in, and contribute to, a fast-paced and changing environment, where multiple priorities need to be effectively managed, while maintaining composure and flexibility in a structured and highly complex environment. Drive cost-conscious spending behavior to manage team expenses. Able to thrive in a high performing organization. Have a strong entrepreneurial mindset to trust in your capabilities and power to influence outcomes
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Perform 1st level FA – systems, drives, equipment, automation and interpreting results to make effective recommendations.
Bring up to date for the Inventory Tracking System and System Management of all lab equipment - Drives, spare parts & FA device inventory, systems maintenance.
Execute recovery plan upon infrastructure issue.
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Perform 1st level FA – systems, drives, equipment, automation and interpreting results to make effective recommendations.
Bring up to date for the Inventory Tracking System and System Management of all lab equipment - Drives, spare parts & FA device inventory, systems maintenance.
Execute recovery plan upon infrastructure issue.
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General service report writing for internal and external customers.
Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
Minimum Diploma in Electrical/Mechanical Engineering or related field
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Documentation & Control: Act as project documentation controller, ensuring records are complete and up to date. Prepare and maintain local equipment documentation, drawings, and technical records. Ensure documentation complies with internal standards and audit requirements.
Condition Monitoring (CMS / CMT): Support occasional site visits for Condition Monitoring Service (CMS) and Condition Monitoring Testing (CMT). Assist service engineers during site activities where technical or documentation support is required.
Commercial: Creates standard quotation for project/service quotation as needed by the division
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General service report writing for internal and external customers.
Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
Ensure all service activities are performed in compliance with company HSE policies, customer safety requirements, and local regulations.
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General service report writing for internal and external customers.
Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
Minimum Diploma in Electrical/Mechanical Engineering or related field
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