Minimum 3-4 years’ experience in machinery installation or maintenance preferred with Diploma/Certificate in Electrical/Engineering, Wireman (PW4), Chargeman (AO), or equivalent.
Experience in Electrical Control Panel, Instrumentation & HVAC System
Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Completes training in line with skill and business requirements
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Carry out preventive and corrective maintenance according to the maintenance schedule.
Maintain and service equipment used in lighting manufacturing, including assembly, testing, wiring, soldering, cutting, drilling, pressing, and other production equipment.
Check and maintain motors, pumps, sensors, switches, electrical panels, conveyors, compressors, and other related equipment.
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Lead and manage all aspects of the planning and coordination of all preventive maintenance and repair works; OPEX budget, ensure change management, incident management procedures and safety requirements are followed; coordinate activities as required with customers
Coordinate with the Development team to run construction activity and installations, to ensure system design, installation and testing adhere to operational standards
Ensure adherence to site operating procedures (SOP, MOP, EOP, security) and any other documentation required by law, e.g. RA, SWMS and EHS
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Assist in monitoring complete and updated records: Daily operations logs, checklists, generator diesel logs, PM records, IRs, vendor service sheets and SOPs related to facility operations.
Assist in monitoring compliance towards operational protocols, ISO standards, and regulatory codes
Assist in internal/external audits and regulatory inspections by preparing relevant documents and facilitating site access
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Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
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Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
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Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
Serve as the main local point of contact for external IT suppliers, coordinating their activities and following up to ensure services are delivered according to Fagron’s standards and agreed timelines.
Procure, configure, and deploy laptops, desktops, peripherals, and other end-user devices in accordance with Fagron’s global IT standards and security policies.
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