Minimum 3-4 years’ experience in machinery installation or maintenance preferred with Diploma/Certificate in Electrical/Engineering, Wireman (PW4), Chargeman (AO), or equivalent.
Experience in Electrical Control Panel, Instrumentation & HVAC System
Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
Serve as the main local point of contact for external IT suppliers, coordinating their activities and following up to ensure services are delivered according to Fagron’s standards and agreed timelines.
Procure, configure, and deploy laptops, desktops, peripherals, and other end-user devices in accordance with Fagron’s global IT standards and security policies.
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Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
...
Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
...
Coordinate with external IT vendors for technical support, equipment repairs, maintenance, quotations, and service-related matters, while maintaining accurate IT asset records;
Maintain IT documentation and support system upgrades, improvement projects, and the resolution of critical IT incidents as required by Management.
Diploma or Degree in Information Technology, Computer Science, or a related field.
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Minimum 3-4 years’ experience in machinery installation or maintenance preferred with Diploma/Certificate in Electrical/Engineering, Wireman (PW4), Chargeman (AO), or equivalent.
Experience in Electrical Control Panel, Instrumentation & HVAC System
You will work closely with key mechanical vendors driving operational excellence and continuous improvement.
You will work closely with our customer DC-OPS focusing on problem & change management, event support and supporting Operations Advancement on forensic engineering and product RCA’s.
The SME for all mechanical based problems and defects, gaining an in-depth understanding of AirTrunk’s critical mechanical infrastructure.
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Safety & Regulatory Compliance: Ensure all electrical wiring, installation, and maintenance works are carried out in accordance with IEE Regulations, Suruhanjaya Tenaga requirements, and company safety procedures.
Documentation & Reporting: Record and update daily electrical meter readings, maintenance checklists, service reports, and breakdown/troubleshooting logs.
Facility & Building Services Support: Assist in the maintenance and repair of building facilities and services including HVAC systems, fire protection systems, water pumps, and basic plumbing works.
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