Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Identifies additional service opportunities with customer.
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Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Identifies additional service opportunities with customer.
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Prepare service and repair reports and maintain proper records.
Follow company safety procedures and perform other duties assigned by the Supervisor/Management.
Minimum SPM or Certificate or Diploma in Automotive, Mechanical, or Heavy Equipment Maintenance (SKM Level 1/2/3, Sijil Kemahiran Malaysia or equivalent)
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Diagnosing equipment or process failures, recommending appropriate corrective actions, and suggesting measures to prevent recurrence.
Degree in Electrical Engineering.
Over 5 years of experience as a Service Engineer specializing in LV and MV switchgear systems, including protection relays and related components, with extensive knowledge in switchgear technologies.
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To clean machine interior and exterior, small spaces, working at height, working at tight spaces and environment in according to food safety and quality requirement.
To optimize resource, quality and productivity according to specification and plan for activities required for operation.
Practice GMP and food safety and always keep work environment safe and clean
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Coordinate with appointed contractors or service providers for major air-conditioning repairs and servicing.
Certificate, Diploma, or equivalent qualification in Electrical Engineering, Mechanical Engineering, Building Maintenance, Facilities Management, or a related technical field.
Minimum 1–2 years of relevant experience in facility maintenance, building maintenance, engineering, or a similar role is preferred.
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Diagnosing equipment or process failures, recommending appropriate corrective actions, and suggesting measures to prevent recurrence.
Degree in Electrical Engineering.
Over 5 years of experience as a Service Engineer specializing in LV and MV switchgear systems, including protection relays and related components, with extensive knowledge in switchgear technologies.
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Supervise and advise site maintenance lead on proper and regular maintenance of equipment contracted to vendors and periodical review on their performance.
To ensure that proper electrical safety practices and measures are conducted by site electrical lead by routine audits.
To assist and advice site electrical leads on electrical items sparing strategies and inventory.
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