Job Responsibilities:• Perform assembly of mechanical, electrical, and pneumatic components• Follow wiring diagrams, schematics, and work instructions• Conduct functional testing on assembled systems• Troubleshoot mechanical, electrical, or system issues• Ensure product quality meets specifications and standards• Maintain proper documentation for assembly and testing processes• Support engineers and production teams during assembly and testing• Maintain clean and organized workspace (7S practices)• Assist in installation, troubleshooting, and process improvement activities
Institutional & VIP Relationship Management: Build and manage a structured client tiering system ; lead high-stakes negotiations with university decision-makers or corporate stakeholders, and personally oversee retention and conflict resolution for strategic VIP accounts。
Data-Driven Operations & CRM Management: Optimize the end-to-end sales cycle from initial lead generation to payment closure ; maintain absolute CRM data integrity and analyze key metrics (conversion rates, regional contributions) to uncover new market opportunities.
Cross-Functional Collaboration & Risk Control: Partner with the marketing team to align local promotions (including targeted social media campaigns like Facebook localized ads) ; coordinate with legal and product teams to review international contracts and mitigate compliance risks.
Conducting experiments, tests and analyses to investigate chemical composition and energy and chemical changes in various natural or synthetic substances, materials and products;
Developing procedures for environmental control, quality control and various other procedures for manufacturers or users;
Conducting programmed of sample and data collection and analysis.
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- Liaise with JKKP (Department of Occupational Safety and Health Malaysia) for equipment registration and gain hands-on experience dealing with regulatory requirements for lifting systems.
- Collaborate closely with the manufacturing and production teams to ensure smooth and accurate implementation of design solutions.
- Work alongside installation teams and sales executives to support project progress and resolve design-related matters.
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Maintain proper documentation and reports for auditing and tracking purposes.
Work with data center partners to understand and ensure facilities like cooling, fire suppression, UPS system, etc are working properly and in accordance with our requirements.
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Generate detailed AutoCAD/ BIM models and drawings for Mechanical and/or Electrical works in accordance with project requirements
Collaborate effectively within a team or work independently to develop drawings for submission, ensuring adherence to engineering principles and best practices
Propose system routing independently based on engineering standards, and perform quality checks on model and drawing production
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Leadership & Mentorship: Guide and train junior mechanics, providing technical solutions for difficult cases and ensuring the team follows workshop SOPs.
Workshop Operations: Manage tool maintenance, enforce safety guidelines, and coordinate with the Parts Department to ensure necessary components are available for timely repairs.
Technical Support: Collaborate with Service Advisors to provide accurate technical feedback for customer quotations and explain complex issues to customers when necessary.
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Good communication skills
Positive attitude & willing to learn
Comfortable with outdoor/customer visiting work
Own transport preferred
Responsible and self-motivated
Cold Calling
Client Relationship Management
Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives.
Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
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