The ideal candidate will be a hands-on problem solver with excellent analytical and organizational skills, who thrives in an environment that encourages and rewards superior work. You should be passionate about innovation and developing new skills, and excited to take on the challenge of contributing to the next generation of engineering tools and systems.
Primary Responsibilities
• Work with quality engineers, supplier engineers and suppliers to monitor products performance, identify trending issues. Prioritize based on Severity, occurrence, and/or cost of each failure modes
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To train and mentor technicians to ensure that they have the necessary skills and knowledge to perform their roles effectively.
To ensure that the SMT process is carried out accurately and efficiently, producing high-quality electronic products, contributing to the overall success of the production process.
To involve in new model trial run activity for process related matters, e.g., SMT assembly process, all machine programming, cycle time, line balancing and AOI inspection process.
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Participate in continuous improvement activities and take preventive actions.
Share Lessons Learned from previous field issues; Provide upfront feedback by participating in design reviews to ensure product performance, reliability, and manufacturability issues are identified and risks mitigated. (DFMEAs)
Take part in ongoing optimization of the products and processes (performance, cost, technology)
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Participate in continuous improvement activities and take preventive actions.
Share Lessons Learned from previous field issues; Provide upfront feedback by participating in design reviews to ensure product performance, reliability, and manufacturability issues are identified and risks mitigated. (DFMEAs)
Take part in ongoing optimization of the products and processes (performance, cost, technology)
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Field Troubleshooting: Use diagnostic tools such as multimeters, oscilloscopes, and bus analysers to identify and fix electrical faults or communication bottlenecks in the field.
Mechanical Calibration: Manually calibrate motors, linkages, and feedback sensors to ensure precise physical alignment and system accuracy.
Prototyping & Fabrication: Assist in the rapid prototyping of new hardware iterations, including basic modifications to enclosures and mounting brackets.
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- Field Troubleshooting: Use diagnostic tools such as multimeters, oscilloscopes, and bus analysers to identify and fix electrical faults or communication bottlenecks in the field.
- Mechanical Calibration: Manually calibrate motors, linkages, and feedback sensors to ensure precise physical alignment and system accuracy.
- Prototyping & Fabrication: Assist in the rapid prototyping of new hardware iterations, including basic modifications to enclosures and mounting brackets.
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Assist the Service Team in conducting equipment diagnostics, testing, troubleshooting, and quality assurance activities.
Assess products returned from B2C and B2B customers, as well as service centres, to determine product condition and suitability for resale, reuse, refurbishment, recycling, or disposal.
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Manage, execute, and sustain Out-of-Box Audit activities to ensure PMI products meet all defined quality requirements before shipment.
Ensure the agreed quality control strategy is fully developed and implemented, including control plans, quality control procedures, and work instructions for all PMI products.
Lead the buy‑off and execution of manufacturing readiness qualification at external partners, and contribute to productivity improvements during both NPI and mass‑production phases.
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Stay up-to-date with the company's new and existing products/services to facilitate sales efforts.
Identify customers' needs and create relevant sales presentations for the company's products/services.
Create, execute and maintain account plans for existing customers highlighting profile, share and value opportunities including strategy, goals, tactics and milestones.
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