Build and maintain strong, long-lasting relationships with key decision-makers at client organizations, serving as their primary point of contact.
Conduct thorough market analysis and business analysis to identify opportunities for growth and optimization within each key account's ecommerce operations.
Negotiate favorable terms and agreements with key accounts, ensuring profitability and mutually beneficial partnerships.
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Ready to learn ecommerce hands-on? Join our team, working with us at Leapfrog Distribution Sdn Bhd, where we distribute technology hardware across retail and online channels to help more customers access useful tech.
As an Ecommerce Intern, you will help build and scale our online storefronts by creating product listings, content, and simple processes that improve product discovery and sales.
E-Commerce Visuals:Design e-commerce assets, including store/campaign banners, Store-in-Store (SIS) visuals, and product thumbnails for marketplaces and omnichannel storefronts.
O2O Design: Design for Online and Offline retail environments, including OOH (out of home), In-store visibility, Ecommerce store, and in-store media for key retailers
Safeguard store health standards and operational SLAs, proactively monitoring and optimizing key metrics (LSR, NFR, Chat Response Rate) to mitigate platform penalties and ensure account longevity.
Optimize inventory integrity and cross-channel stock allocation, working closely with warehouse teams to manage data syncing and prevent overselling during peak traffic spikes.
Analyze comprehensive performance data, evaluating traffic sources, conversion funnels, and fulfillment efficiency to generate actionable insights and optimize overall store growth.
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Warehouse Organization: Maintain an organized and tidy warehouse, ensuring that products are stored according to safety guidelines and efficient practices.
Documentation & Reporting: Maintain accurate records of inventory movements, receipts, and shipments. Report any discrepancies to the warehouse supervisor.
Quality Control: Inspect goods for damage or defects, ensuring that only quality products are shipped to customers.
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Developing both product knowledge and warehouse knowledge so as to be able to respond to queries from colleagues in other departments quickly and efficiently.
Demonstrate flexibility and be able to help out in different areas, to assist with different logistical (sub)tasks in other (sub)divisions within/between logistical location(s) so as to ensure the continuity of processes of both the internal organisation and customer service.
Carrying out all duties in a safe, tidy, efficient and careful manner, showing respect for colleagues, goods and all materials, so as to contribute to a well-maintained, safe and well-organised work environment and pleasant workplace.
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