Work together as a team to ensure warehouse team’s KPIs are achieved consistently.
Operate cold chain picking and packing activities in the cold room to ensure compliance to Cold Chain Management SOP & WI. (Cold Chain Team on duty) for quality control.
Maintain cleanliness of the warehouse including the cold room and freezers to ensure clean and safe working space.
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Developing both product knowledge and warehouse knowledge so as to be able to respond to queries from colleagues in other departments quickly and efficiently.
Demonstrate flexibility and be able to help out in different areas, to assist with different logistical (sub)tasks in other (sub)divisions within/between logistical location(s) so as to ensure the continuity of processes of both the internal organisation and customer service.
Carrying out all duties in a safe, tidy, efficient and careful manner, showing respect for colleagues, goods and all materials, so as to contribute to a well-maintained, safe and well-organised work environment and pleasant workplace.
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Review and refine personalisation strategies following implementation.
Oversee performance search and personalisation strategies that has been implemented on the website; identify "red-flag" disruptions and implement immediate corrective actions to prevent negative impact on customer experience.
Review weekly and monthly on-site keyword search reports and implement optimisation improvements (e.g., ranking, synonyms, merchandising rules) via third party search SaaS.
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Review and refine personalisation strategies following implementation.
Oversee performance search and personalisation strategies that has been implemented on the website; identify "red-flag" disruptions and implement immediate corrective actions to prevent negative impact on customer experience.
Review weekly and monthly on-site keyword search reports and implement optimisation improvements (e.g., ranking, synonyms, merchandising rules) via third party search SaaS.
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