Petaling Jaya Marriott Hotel Hiring! Full Time Duty Manager in Selangor, Earn up to MYR 4,500 - Ricebowl

Duty Manager

Petaling Jaya Marriott Hotel

Be the Leader Behind Exceptional Guest Experiences

Petaling Jaya Marriott Hotel is looking for a passionate and service-driven Duty Manager to lead hotel operations and create memorable experiences for our guests. In this role, you will be the key point of contact during your shift, ensuring seamless operations, resolving guest concerns, and supporting our associates in delivering Marriott's world-class hospitality.

What You'll Do

Oversee daily hotel operations and ensure smooth service delivery across departments.

Handle guest feedback, service recovery, and special requests professionally.

Welcome and engage with VIPs, Marriott Bonvoy Elite members, and valued guests.

Support Front Office operations and coach associates to deliver exceptional guest experiences.

Coordinate with Housekeeping, Engineering, Security, and F&B teams to ensure operational excellence.

Respond effectively to guest concerns, emergencies, and operational challenges.

Conduct hotel rounds to ensure brand, cleanliness, safety, and service standards are maintained.

What We're Looking For

At least 2 years of experience in Front Office, Rooms Operations, Guest Relations, or Hotel Operations.

Experience in an international hotel brand is an advantage.

Strong leadership, communication, and problem-solving skills.

Passion for hospitality and creating memorable guest experiences.

Able to work rotating shifts, weekends, and public holidays.

Why Join Us?

-Work with one of the world's leading hospitality brands.

-Career growth and development opportunities within Marriott International.

-Associate room rate and travel benefits worldwide.

-Supportive and diverse workplace culture.

-Opportunity to make a meaningful impact on guest satisfaction and hotel success.

If you are passionate about hospitality and ready to take your leadership career to the next level, we'd love to hear from you!

Apply now and become part of the Marriott family.

Pay: RM4,000.00 - RM4,500.00 per month

Benefits:

• Additional leave
• Dental insurance
• Health insurance
• Meal provided
• Opportunities for promotion
• Professional development
• Vision insurance

Work Location: In person