- Seremban Negeri Sembilan Malaysia
Working Location
Job Description
Responsibilities
Responsibilities:
- To assist Room Divisions Manager in organizing, directing, and coordinationg, the activities of the Front Office in ensuring the smooth operation and proper administration of the department.
- Responsible for maintaning the standards of guest service offered by the front office associates ensuring that all front office procedures are accomplished and followed through.
- Reviews the room revenue report and monitors rate changes and adjustment.
- Handle and resolve guest complaint and special request in a professional manager, ensuring promp, actions at all times
Requirements:
- Candidate must possess at least a Diploma, Bachelors, Certificate, in Hospitality/Tourism/Hotel Management or equivalent.
- At least 3 year(s) of working experience in the related field is required for this position.
- Preferably Senior Executive specializing in Hotel Management/Tourism Services or equivalent.
Job Type: Full-time
Work Location: In person
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