Brand Management
Marketing Strategy
Digital Marketing
Campaign Management
Market Research
Sales Support
Content Creation
Social Media Marketing
Public Relations
Proactive Communication: Communicate proactively with customers and internal teams via email, providing updates and resolving inquiries professionally.
Confidentiality: Safeguard sensitive customer and company information at all times.
Continuous Improvement: Participate in identifying and implementing process improvements through the Continuous Improvement initiative.
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At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
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Record Validation: Record and validate operational details (e.g., cargo information) to support smooth workflows and compliance requirements.
Quality Control: Review and verify completed work to ensure accuracy, consistency, and adherence to quality standards.
Proactive Communication: Communicate proactively with country operations and internal teams, providing updates and resolving inquiries professionally.
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At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
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Record Validation: Record and validate operational details (e.g., cargo information) to support smooth workflows and compliance requirements.
Quality Control: Review and verify completed work to ensure accuracy, consistency, and adherence to quality standards.
Proactive Communication: Communicate proactively with country operations and internal teams, providing updates and resolving inquiries professionally.
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We are seeking a detail-oriented and proactive Experienced Customer Service Representative (Rotational Shift) to join our team based in Bayan Lepas, Penang.
Customer Relationship Management: Develop and maintain effective and professional relationships with customers.
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
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Information Management: Respond to information requests, retrieve relevant files, and maintain organized documentation.
Quality Assurance: Review completed work to ensure data accuracy and compliance with company standards.
Stakeholder Communication: Proactively communicate with customers, agents, and internal stakeholders via email regarding shipment status and requirements.
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