Leverage real‑time market trend insights, industry developments, macroeconomic indicators, and external risk sources to detect early credit‑risk signals and support proactive decision‑making.
To perform in depth analysis on legal entity level in order to assess the potential risk customers and provide reporting and action plan towards collections, sales, CFO and OTC community at country, regional and possibly global level.
To ensure adequate follow up and escalations upon identified risks and gaps
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To ensure all CMF mass updates are completed To support GPI and SPA updates.
Ensure all queries actively and aggressively solved in timely manner -Recommend process improvements to the senior
Ensure the execution of processes, related to Billing, in accordance with SLA’s, aiming to achieve the strategic objectives for the Billing operation in the own department.
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Oversee country IT application operations, performance management, budget tracking, and continuous improvement.
Manage application-to-application integration and identify opportunities to improve efficiency through automation, including RPA and Power Apps.
Build strong relationships with country stakeholders, senior business leaders, and local suppliers to support delivery, negotiate effectively, and monitor performance.
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Oversee country IT application operations, performance management, budget tracking, and continuous improvement.
Manage application-to-application integration and identify opportunities to improve efficiency through automation, including RPA and Power Apps.
Build strong relationships with country stakeholders, senior business leaders, and local suppliers to support delivery, negotiate effectively, and monitor performance.
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Focuses more on customer and sales relationship building through attending external customer meetings and internal meetings as necessary in order to support business development.
Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and proactive thinking.
Ensures accuracy and proper maintenance of sales activity records through regular reporting and analysis of sales activities.
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Support the creation and delivery of training materials, broadcasts and awareness campaigns on Integrated Management System (IMS), quality and environmental topics for employees.
Collaborate with team members on special projects or assignments related to quality and environmental initiatives.
Maintain accurate and organized documentation related to quality and environmental activities.
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Anticipate change in trends to assess efficiency of current resources, analyze and define requirements for operations and improvements in pick-up/ delivery processes
Provide input to develop new solutions for delivery, develop processes and methods for delivery operations
Monitor and identify issues and opportunities, and implement better practices for courier operations focusing on increasing effectiveness, efficiency and cost control
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Closes business connecting a customer need with a DHL solution and the value it may create for the customers
Gathers customer and market information to update product and trade lane on current conditions
Supports customer retention by conducting joints visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
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