Social Media Management: Manage our social media platforms, creating engaging content to market properties, attract potential clients, and build our brand's online presence.
Client Communication: Maintain open and regular communication with clients, providing updates on property listings and market trends, and responding promptly to inquiries.
Marketing Campaigns: Collaborate with the marketing team to create marketing materials, including brochures, flyers, and online listings, to effectively promote our properties.
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Manage accounts payable and receivable processes, including invoice processing, payment follow-up, and reconciliation of vendor statements, ensuring timely and accurate payments.
Maintain organized and up-to-date physical and digital filing systems for accounting documents, ensuring easy retrieval and compliance with record-keeping requirements.
Provide comprehensive administrative and clerical support to the accounting department, ensuring efficient daily operations and adherence to company policies.
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Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
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Follow up with candidates throughout the recruitment process and maintain recruitment records.
Assist in onboarding new team members and maintain proper personnel documentation.
Repost recruitment campaigns, company updates, event announcements, and marketing content across social media platforms and internal communication groups.
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Human Resources Administration
Office Management
Record Keeping
Data Entry
Communication Skills
Microsoft Office Suite
Filing Systems
Employee Relations Support