Identify customer needs and recommend relevant products and services, share customer feedback and insights with management, and support product testing, implementation and launches.
Prepare clear, accurate, and professional written investigation reports, including findings, supporting evidence, conclusions, and recommended resolutions, using internal ticketing systems or standardized reporting templates.
Salary (commensurate with experience): Up to $3,800 Monthly Basic Salary + Commission Bonus + Performance Bonus + Medical Benefits + Career Progression
Maintain the cleanliness and presentation of the reception area and product displays, replenish daily supplies, and assist with general administrative duties within the studio.
Track user-reported bugs, drive product improvements, maintain risk control records, and regularly summarize common issues and prepare reports to support decision-making.
Monitor and follow up on orders, shipments, and outstanding Purchase Orders, ensuring accurate order status and timely fulfilment in accordance with agreed schedules.
This is not a luxury-style customer service role. It is best suited for someone who is organised, steady, polite, comfortable with systems, and able to work in a structured environment.