200+ Customer Support Specialist Jobs in Selangor - September 2026 - High Salaries

Showing 246 jobs results for "customer support specialist" in Selangor
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  • Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
  • Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
  • Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. ...
Posted
4 days ago
  • Evaluate unique or complex installations or configurations and make recommendations for resolution.
  • Articulate clearly in writing and verbally.
  • Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
9 days ago

Park Place Technologies Malaysia Sdn Bhd

  • Provide contract updates per customer and sales teams requests (add items, delete items, term changes, etc.) & work with Pricing & Business Operations team. Work directly with external customers to manage the contract modification process and set expectations.
  • Provide support to customers by coordinating with our finance department in answering any billing or invoicing questions.
  • Provide requested customer reporting on required regular customer requested cadences. ...
Posted
12 days ago

Teluk Panglima Garang

  • Hands-on experience with ERP systems and Transport Management Systems (TMS).
  • Good communication and interpersonal skills, with the ability to work with both technical and non-technical users.
  • Able to work independently and coordinate effectively with different departments and external vendors. ...
Posted
16 days ago
  • Coordinate with warehouse and logistics teams to ensure orders are processed and delivered on time.
  • Monitor stock levels and highlight low-stock or out-of-stock items.
  • Assist in setting up and managing online promotions, campaigns, vouchers, and discounts. ...
Posted
18 hours ago
Posted
17 hours ago
  • Monitor service performance against SLAs and KPIs, identify improvement opportunities, and drive continuous process enhancements to improve operational efficiency.
  • Manage governmental stamp duty submissions and related documentation for purchase orders, ensuring compliance with relevant regulatory requirements.
  • Support internal controls, compliance, and audit activities while coaching and developing team members to achieve operational excellence and business objectives. ...
Posted
16 hours ago
  • Order Tracking & Risk Management
  • Monitor order status throughout the order-to-delivery cycle
  • Identify delays, risks, or bottlenecks and proactively ensure timely resolution ...
Posted
4 days ago
  • Manage end-to-end customer order processing and fulfillment, including order receipt, validation, processing, shipment scheduling, delivery coordination, and monitoring outstanding purchase orders to ensure timely and accurate order execution.
  • Coordinate order fulfillment activities with customers, warehouse operations, transportation providers, sales teams, and cross-functional stakeholders to ensure seamless service delivery and customer satisfaction.
  • Plan and monitor customer deliveries by coordinating shipment schedules, special delivery requirements, and on-site arrangements to achieve on-time delivery performance. ...
Posted
5 days ago
  • To support the Relationship Managers & Area Managers in building business rapport with priority banking customers
  • Malaysian citizen
  • Candidate must possess a minimum Diploma in any business related studies ...
Posted
5 days ago
  • To optimize service level and ensure regulatory compliance for all products before shipment
  • Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
  • Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...
Posted
8 days ago
  • Ensure processes remain aligned with business requirements.
  • Agent Guide & Knowledge Governance
  • Govern agent guides, procedures and knowledge articles. ...
Posted
10 days ago
  • Assist in customer relations activities and community events aimed at enhancing company image
  • Updating of relevant records related to customer feedback and customer satisfaction e.g. latest product launches, general information released by the local authorities and related news
  • Degree in Business Administration, Sociology, Mass Communications, Marketing or Property Management ...
Posted
11 days ago
Posted
11 days ago
  • Oversee production scheduling for customer orders, proactively communicating delivery timelines and managing all associated logistics, including booking, shipping, and invoicing.
  • Execute accurate and timely monthly financial settlements for overseas warehouses in strict compliance with corporate financial guidelines.
  • Monitor and verify weekly shipping manifests for overseas facilities, utilizing data to forecast future sales volumes and inventory requirements. ...
Posted
11 days ago
  • Monitor order status and proactively resolve delivery or fulfillment issues.
  • Maintain accurate customer and transaction records within D365.
  • Arrange and coordinate local and international shipments. ...
Posted
12 days ago
  • Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
  • Assist in calling up customers for service / sales interactions;
  • Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
12 days ago
  • Team cooperation to coordinate all aspects of operations.
  • Language(s) required: Mandarin, English and Bahasa Malaysia.
  • Candidates must possess at least SPM. ...
Posted
12 days ago
  • Support sales representatives and channel partners in processing orders and returns, including managing order processing for pharmacies and supervising the order and delivery process with third-party warehouses and forwarders
  • Track orders and resolve customer inquiries about products, prices, delivery, availability, and features
  • Receive and issue calls for personalized customer service and resolution ...
Posted
13 days ago
WFH

Bandar Bukit Raja

  • RESPONSIBILITIES:
  • 1) Menyediakan maklumat pengenalan kepada bakal pelanggan dan pelanggan baru
  • 2) Memastikan pengguna berpuas hati dengan produk atau perkhidmatan dengan mengendalikan aduan dan pertanyaan ...
Posted
21 days ago
  • Monitor shipment and order status and provide timely updates to customers and clients.
  • Handle customer complaints and provide appropriate solutions within the agreed timeline.
  • Manage escalated cases and ensure proper follow-up until resolution. ...
Posted
21 days ago
  • Handle customer inquiries via WeChat and WhatsApp before, during, and after the rental period.
  • Follow up with customers to ensure timely and smooth vehicle returns.
  • Proficient in English and Mandarin (as approximately 90% of customers are international tourists). ...
Posted
16 days ago
  • Drive growth by representing Q&FS during customer projects, innovation initiatives and technical discussions in close cooperation with Commercial, R&D, and regulatory teams.
  • Technical expertise, complaint and issue management
  • Oversee the handling of complaints and quality issues for assigned accounts, ensuring timely resolution and clear, meaningful feedback. ...
Posted
18 days ago
  • Oversee all incoming inquiries from WhatsApp, TikTok, Facebook, and other channels
  • Ensure prompt response time.
  • Review and improve response quality, communication style, and sales approach. ...
Posted
18 days ago

Teluk Panglima Garang

  • Send pre-alert, do billing and costing
  • Pay: RM3,000.00 - RM4,000.00 per month
  • Work Location: In person
Posted
3 days ago
  • Oversee the handling of complaints and quality issues for assigned accounts, ensuring timely resolution and clear, meaningful feedback.
  • Work closely with local quality teams supporting root cause analyses and effective resolution of complex quality matters by providing product, process and customer knowledge.
  • Be a key-player in cross-functional issue management, by bringing the customer perspective, ensuring aligned, timely and appropriate communication with the customer. ...
Posted
21 days ago
  • To optimize service level and ensure regulatory compliance for all products before shipment
  • Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
  • Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...
Posted
21 days ago

AGENSI PEKERJAAN SOO SDN BHD

Malaysia

  • Expert in Microsoft Excel, Word & Outlook.
  • Provide quality service to existing and new customers.
  • Any other duties as and when assigned from time to time. ...
Posted
13 days ago

Ara Damansara

  • Timely invoicing & preparing job. KPI is invoice must be out after 3 days of shipment ETD.
  • Monitoring of sea freight shipments and advising customers accordingly on the ETD and ETA.
  • Maintain proper documentation filing of all operations correspondences and reports. ...
Posted
21 days ago