38 Customer Support Specialist Jobs in Shah Alam - September 2026 - High Salaries

Fresh Graduates

Customer service Problem Solving

Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
Enhance and improve current process.
Ensuring Customer Service satisfaction with clients. ...

Be an early applicant!

Posted

2 days ago

Customer Service (Mandarin Speaker) Customer Service (Mandarin Speaker)

Great Leo Medic Sdn Bhd

MYR2,500 - MYR4,000 Per Month

+Additional Compensation

Fresh Graduates

Customer service Problem Solving

Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
Enhance and improve current process.
Ensuring Customer Service satisfaction with clients. ...

Posted

13 days ago

【9月开工】旅游软件中英文客服 - Travel Mandarin Customer Service (Lrt Subang Jaya) 【9月开工】旅游软件中英文客服 - Travel Mandarin Customer Service (Lrt Subang Jaya)

Agensi Pekerjaan TalentConsult Sdn Bhd

MYR4,500 - MYR5,500 Per Month

Mandarin Speaking English Speaking

Near Train Station

Deliver professional, calm, and empathetic customer service
Record, track, and resolve cases accurately
Adhere to workflows, system procedures, and SLA requirements ...

Posted

10 days ago

Customer Support (Mandarin Speaker) Customer Support (Mandarin Speaker)

Agensi Pekerjaan Times Management Consultancy Sdn. Bhd.

MYR3,000 - MYR4,300 Per Month

Technical Support (Live Chat) – Iot & Smart Gadgets Technical Support (Live Chat) – Iot & Smart Gadgets

Near Train Station

Address and resolve any queries or concerns. use critical thinking and problem-solving skills to address complex customer issues or escalate them to appropriate departments for resolution.
Handle processing of customer application forms from all channels.
Perform account creation and setup for newly onboarded customers and manage existing customer base. ...

Customer Support

Posted

2 months ago

DM Dasher Sdn Bhd

MYR3,200 - MYR4,200 Per Month

Fresh Graduates

After sales service Customer Service

Near Train Station

Resolve disputes related to shipment loss, return abuse, and cases outside warranty coverage with a focus on fair resolution.
Follow up on warranty status updates for customers, delivering a personalized touch.
Conduct initial inspections on items returned for warranty, ensuring thorough assessment. ...

Posted

2 months ago

Customer Service Executive - Freight Forwarding Customer Service Executive - Freight Forwarding

Agensi Pekerjaan Inter Island Sdn Bhd

MYR4,000 - MYR5,500 Per Month

Customer Service Freight Forwarding

Monitor shipment progress and provide timely updates to customers.
Follow up on customer requests, inquiries, and shipment-related issues until resolution.
Understand customer needs, identify issues, and provide appropriate solutions. ...

Posted

2 months ago

Mandarin Speaking Customer Support Specialist Mandarin Speaking Customer Support Specialist

Agensi Pekerjaan TalentConsult Sdn Bhd

MYR4,000 - MYR5,000 Per Month

Fresh Graduates

Customer Service Communication Skills

Maintain accurate records of customer interactions and transactions.
Escalate unresolved or complex issues to the relevant department when necessary.
Meet service quality standards and performance targets. ...

Posted

9 days ago

Travel Customer Service Specialist Travel Customer Service Specialist

Agensi Pekerjaan TalentConsult Sdn Bhd

MYR4,000 - MYR5,000 Per Month

Fresh Graduates

Mandarin Speaking English Speaking

Record and maintain accurate customer information
Escalate complex cases when necessary
Follow company policies, procedures, and service standards ...

Posted

5 days ago

Customer Service Specialist (Travel Software) Customer Service Specialist (Travel Software)

Agensi Pekerjaan TalentConsult Sdn Bhd

MYR4,500 - MYR5,500 Per Month

Mandarin Speaking English Speaking

Deliver professional, calm, and empathetic customer service
Record, track, and resolve cases accurately
Adhere to workflows, system procedures, and SLA requirements ...

Posted

10 days ago

Customer Support Specialist Customer Support Specialist

Blue Box Cold Chain Sdn Bhd

MYR3,000 - MYR4,000 Per Month

Fresh Graduates

Mandarin Chinese (spoken and written) Customer service

Near Train Station

To be constantly guided by company's service standards.
Effectively manage large numbers of incoming calls
Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution ...

Posted

a month ago

Customer Care Advisor Customer Care Advisor

Habib Jewels Sdn Bhd

MYR2,000 - MYR2,500 Per Month

Customer Support Advisor Customer Support Advisor

Prepare and verify customer documentation in compliance with company policies and procedures.
Achieve individual sales targets while contributing to the branch's overall performance.
Support daily branch operations and maintain a clean, organized, and welcoming outlet. ...

Customer Service

Posted

2 months ago

Habib Jewels Sdn Bhd

MYR2,000 - MYR2,500 Per Month

Documentation and Customer service specialist Documentation and Customer service specialist

Prepare and verify customer documentation in compliance with company policies and procedures.
Achieve individual sales targets while contributing to the branch's overall performance.
Support daily branch operations and maintain a clean, organized, and welcoming outlet. ...

Customer Service

Posted

2 months ago

Arbeit Consultancy Services

Contract Logistics Customer Service Specialist Contract Logistics Customer Service Specialist

Handle customer inquiries, provide timely updates, and resolve issues professionally
Monitor shipment progress and ensure timely delivery
Maintain proper records and documentation in the system ...

Posted

5 days ago

Kuehne+Nagel

Customer Service Specialist (Airline Industry) - Work on-site in Singapore Customer Service Specialist (Airline Industry) - Work on-site in Singapore

Prepare and manage operational documentation, including reports, invoices, and system transactions.
Coordinate customer billing, ensuring supporting documentation is submitted accurately and within agreed timelines.
Investigate and resolve billing discrepancies while escalating issues where required. ...

Posted

a month ago

TDCX

Malaysia - Customer Service Executive Malaysia - Customer Service Executive

Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future ...

Posted

18 days ago

Inchcape Shipping Service

Manager I, Customer Service Support (Order-to-Invoice) Manager I, Customer Service Support (Order-to-Invoice)

Monitor port call communication and follow up with the relevant party to address pending issues
Hand over the business won to the local office to proceed with operations planning
Meet the Clients face to face occasionally to develop relationship ...

Posted

4 days ago

Alcon

Customer Support Executive Customer Support Executive

Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
Execution of CO strategy, organizational design of teams and processes within market with following scope: ...

Posted

6 days ago

FMX (M) Sdn Bhd

Customer Service Executive (Open for Fresh Graduates) Customer Service Executive (Open for Fresh Graduates)

Handle customer complaints and service issues by identifying the root cause and coordinating with relevant teams to provide appropriate solutions.
Liaise with Operations, Sales, agents, consignees, and other internal departments to investigate and resolve shipment-related issues.
Monitor and follow up on outstanding undelivered shipments (Undel) to ensure timely resolution and closure. ...

Posted

17 days ago

Infinity Logistics Sdn Bhd

Manager I, Customer Service Support (Order-to-Invoice) Manager I, Customer Service Support (Order-to-Invoice)

Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates.
Responsible for liaison with product operation colleagues to ensure that customer’s requirements are met with providing shipment update and document draft for checking.
Improving customer service experience, create engaged customers and facilitate organic growth. ...

Posted

17 days ago

Alcon

Customer Success Specialist I Customer Success Specialist I

Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
Execution of CO strategy, organizational design of teams and processes within market with following scope: ...

Posted

a month ago

Park Place Technologies Malaysia Sdn Bhd

Ecommerce, Customer Service Ecommerce, Customer Service

Provide contract updates per customer and sales teams requests (add items, delete items, term changes, etc.) & work with Pricing & Business Operations team. Work directly with external customers to manage the contract modification process and set expectations.
Provide support to customers by coordinating with our finance department in answering any billing or invoicing questions.
Provide requested customer reporting on required regular customer requested cadences. ...

Posted

17 days ago

Gulsanco Sdn Bhd

Supervisor, Customer Service (Order Management - HK - KR Market) Supervisor, Customer Service (Order Management - HK - KR Market)

Coordinate with warehouse and logistics teams to ensure orders are processed and delivered on time.
Monitor stock levels and highlight low-stock or out-of-stock items.
Assist in setting up and managing online promotions, campaigns, vouchers, and discounts. ...

Posted

6 days ago

Alcon

Executive - Business Channels - Priority Banking (Operations - Customer Service) Executive - Business Channels - Priority Banking (Operations - Customer Service)

Order Tracking & Risk Management
Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution ...

Posted

9 days ago

Hong Leong Bank Berhad

Customer Services Specialist Customer Services Specialist

To support the Relationship Managers & Area Managers in building business rapport with priority banking customers
Malaysian citizen
Candidate must possess a minimum Diploma in any business related studies ...

Posted

10 days ago

Avery Dennison

D365 Support Coordinator D365 Support Coordinator

Posted

16 days ago

Essentra

Customer Services Specialist Customer Services Specialist

Monitor order status and proactively resolve delivery or fulfillment issues.
Maintain accurate customer and transaction records within D365.
Arrange and coordinate local and international shipments. ...

Posted

17 days ago

Avery Dennison

Senior Executive - Business Channel (Operations - Customer Service) (Unfilled) Senior Executive - Business Channel (Operations - Customer Service) (Unfilled)

Oversee production scheduling for customer orders, proactively communicating delivery timelines and managing all associated logistics, including booking, shipping, and invoicing.
Execute accurate and timely monthly financial settlements for overseas warehouses in strict compliance with corporate financial guidelines.
Monitor and verify weekly shipping manifests for overseas facilities, utilizing data to forecast future sales volumes and inventory requirements. ...

Posted

16 days ago

Hong Leong Bank Berhad

Supervisor, Customer Service (Order Management – HK - KR) Supervisor, Customer Service (Order Management – HK - KR)

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

17 days ago

Alcon

Senior Customer Service Executive Senior Customer Service Executive

Support sales representatives and channel partners in processing orders and returns, including managing order processing for pharmacies and supervising the order and delivery process with third-party warehouses and forwarders
Track orders and resolve customer inquiries about products, prices, delivery, availability, and features
Receive and issue calls for personalized customer service and resolution ...

Posted

18 days ago

SnT Global Logistics Sdn. Bhd.