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200+ Customer Support Specialist Jobs in Selangor - September 2026 - High Salaries
Showing 248 jobs results for
"customer support specialist"
in Selangor
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Manage Alert
Undisclosed
- Drive growth by representing Q&FS during customer projects, innovation initiatives and technical discussions in close cooperation with Commercial, R&D, and regulatory teams.
- Technical expertise, complaint and issue management
- Oversee the handling of complaints and quality issues for assigned accounts, ensuring timely resolution and clear, meaningful feedback. ...
Posted
19 days ago
MYR3,500 - MYR5,000 Per Month
- Oversee all incoming inquiries from WhatsApp, TikTok, Facebook, and other channels
- Ensure prompt response time.
- Review and improve response quality, communication style, and sales approach. ...
Posted
19 days ago
MYR4,000 - MYR5,000 Per Month
Malaysia
- Expert in Microsoft Excel, Word & Outlook.
- Provide quality service to existing and new customers.
- Any other duties as and when assigned from time to time. ...
Posted
13 days ago
Undisclosed
- Oversee the handling of complaints and quality issues for assigned accounts, ensuring timely resolution and clear, meaningful feedback.
- Work closely with local quality teams supporting root cause analyses and effective resolution of complex quality matters by providing product, process and customer knowledge.
- Be a key-player in cross-functional issue management, by bringing the customer perspective, ensuring aligned, timely and appropriate communication with the customer. ...
Posted
22 days ago
Undisclosed
- To optimize service level and ensure regulatory compliance for all products before shipment
- Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
- Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...
Posted
22 days ago
NNR Global Logistics (M) Sdn Bhd
MYR3,000 - MYR4,000 Per Month
Ara Damansara
- Timely invoicing & preparing job. KPI is invoice must be out after 3 days of shipment ETD.
- Monitoring of sea freight shipments and advising customers accordingly on the ETD and ETA.
- Maintain proper documentation filing of all operations correspondences and reports. ...
Posted
22 days ago
MYR2,800 - MYR3,400 Per Month
- Work closely with team members and leaders always to achieve quality results and productivity.
- Ensure efficient escalation of priority request/feedback towards effective resolution.
- Participate in ad hoc projects as required. ...
Posted
22 days ago
MYR2,000 - MYR2,500 Per Month
- To provide assistance during warehouse sales, and other events in reconciliation of accounts
- SPM / Diploma in any field
- Fresh graduate are encouraged to apply ...
Posted
22 days ago
Undisclosed
- To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
- To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
- To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity. ...
Posted
2 days ago
Undisclosed
Malaysia
- The Customer Service Assistant Manager (Import & Export) is a full-time, on-site role based in Klang. This position supports daily customer service operations for logistics, including managing import and export documentation, coordinating shipments, and monitoring delivery timelines. The role involves handling customer inquiries, resolving issues promptly, and ensuring a high level of customer satisfaction throughout the logistics process. The Assistant Manager will work closely with internal teams and external partners to optimize service quality, support process improvements, and maintain accurate records. This role also assists in training and guiding customer service team members, ensuring adherence to company standards and procedures.
- Key Responsibilities
- • Lead and supervise the Customer Service team for Import & Export freight operations ...
Posted
2 days ago
MYR3,000 - MYR3,300 Per Month
- Handle customer enquiries and provide professional customer support via phone, email, or other assigned channels.
- Assist customers with product, service, account, or general enquiries.
- Identify customer issues and provide appropriate solutions or information. ...
Posted
a month ago
Undisclosed
- To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
- To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
- To escalate issues as relevant, + to support the resolution of claims + disputes. ...
Posted
11 days ago
Undisclosed
Petaling
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience. ...
Posted
25 days ago
NYS International Freight
Undisclosed
- To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
- To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
- To escalate issues as relevant, + to support the resolution of claims + disputes. ...
Posted
13 days ago
MYR4,750 - MYR4,750 Per Month
- 14 days Annual Leave
- 14 days Medical Leave
- EPF + SOCSO ...
Posted
a month ago
MYR3,200 - MYR4,000 Per Month
- Reporting & Operational Support: Prepare relevant shipping reports and documentation to support operational efficiency and continuous service improvements.
- Education: Diploma/Degree in Supply Chain, Logistics, Business, or related fields.
- Experience: 1–3 years in shipping logistics, freight forwarding, or import/export customer service (Senior title available for experienced candidates). ...
Posted
18 days ago
MYR2,500 - MYR2,500 Per Month
- Assist in developing, planning and implementing all digital / marketing activities towards achieving the company's goals and sales target
- Coordinate sales and marketing activities and administration tasks
- Create lead from on-line marketing and attend customer enquiries ...
Posted
a month ago
JEV Management & Trading
MYR3,100 - MYR3,100 Per Month
Ara Damansara
- Up to RM400 KPI Incentive
- 12 days Annual Leave
- 14 days Medical Leave ...
Posted
22 days ago
Undisclosed
Malaysia
- Prepare and verify export shipping documents, including: - Bill of Lading (BL) - Commercial Invoice & Packing List - Shipping Instructions (SI) - Export Customs Documentation
- Update customers on shipment status, schedules, and any delays.
- Ensure all export documentation complies with customer and regulatory requirements. ...
Posted
a month ago
Undisclosed
Petaling
- Conduct weekly meeting with frontline and workshop staff on their current performance, provide coaching and deliver important information.
- Attend to customer requirement and assist to resolve complaints.
- Responsible for effective utilisation of DMS system to monitor and control Work-In-Progress, Back Orders, Follow-Up, Appointments and Service Reminders ...
Posted
17 days ago
Beckhoff Automation Brazil
Beckhoff Automation - INDIA
Undisclosed
- provide support to customers and perform troubleshooting on field inquiries to ensure optimal levels of customer satisfaction and customer service
- monitor all assigned cases for customer support and update activities on company tracking system
- manage customer issues and if required, escalate it to required departments ...
Posted
19 days ago
Hong Leong Bank Berhad
Undisclosed
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
22 days ago
MYR4,000 - MYR5,000 Per Month
- Ensure customer enquiries and service requests are handled professionally and within the established Service Level Agreement (SLA).
- Recommend and implement initiatives to improve customer retention and overall service quality.
- Develop customer engagement activities to strengthen long-term customer relationships. ...
Posted
10 days ago
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