Collaborate closely with the sales and marketing teams to develop and execute product launch strategies, promotional materials, and sales enablement tools.
Proactively identify opportunities to enhance the customer experience by providing product knowledge support, guiding users through features, and offering best practice advice.
Process Documentation: Design, update, and maintain Standard Operating Procedures (SOPs) for both new and existing projects to ensure service consistency.
General Business Operations: Support management in coordinating daily operational matters. Assist with internal communication and coordination between departments. Perform other reasonable administrative and business support duties as assigned by management.