300+ Customer Support Jobs in Shah Alam - August 2026 - High Salaries
Showing 372 jobs results for
"customer support"
in Shah Alam
MYR3,000 - MYR4,300 Per Month
Near Train Station
- Address and resolve any queries or concerns. use critical thinking and problem-solving skills to address complex customer issues or escalate them to appropriate departments for resolution.
- Handle processing of customer application forms from all channels.
- Perform account creation and setup for newly onboarded customers and manage existing customer base. ...
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Posted
25 days ago
Chat Available
Undisclosed
- Follow up and resolve customer queries effectively.
- Identify customer needs, evaluate issues, and provide appropriate solutions.
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner. ...
Posted
15 days ago
Chat Available
Customer Relations Officer (Mandarin)
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Ensure a high level of customer satisfaction through excellent service and timely follow-up.
- Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.
- Manage a high volume of incoming calls, chats, and messages across various platforms. ...
Posted
18 hours ago
Chat Available
MYR4,000 - MYR4,750 Per Month
Near Train Station
Be an early applicant!
Posted
12 days ago
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Be an early applicant!
Posted
2 months ago
MYR3,200 - MYR4,800 Per Month
- Make Customer Happy
- Encourage Customer to Purchase
- Convert Customer into DASHER's friend ...
Posted
9 days ago
Chat Available
Customer Service Executive
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
40170 Shah Alam, Shah Alam
- Monitor shipment status and provide timely updates to customers.
- Coordinate with internal departments to resolve customer issues.
- Build and maintain strong relationships with clients. ...
Posted
4 days ago
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Deliver professional, calm, and empathetic customer service
- Record, track, and resolve cases accurately
- Adhere to workflows, system procedures, and SLA requirements ...
Posted
a month ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Deliver professional, calm, and empathetic customer service
- Record, track, and resolve cases accurately
- Adhere to workflows, system procedures, and SLA requirements ...
Posted
a month ago
Chat Available
Product Support Engineer
MYR3,500 - MYR4,900 Per Month
Fresh Graduates
- Assist customers in resolving technical issues using internal knowledge resources.
- Ensure all support cases are handled within the agreed service level (SLA).
- Prepare service reports and maintain proper documentation after each support assignment. ...
Be an early applicant!
Posted
7 days ago
Chat Available
Technical Support Engineer (Mandarin Speaker)
MYR3,500 - MYR4,900 Per Month
Fresh Graduates
- Assist customers in resolving technical issues using internal knowledge resources.
- Ensure all support cases are handled within the agreed service level (SLA).
- Prepare service reports and maintain proper documentation after each support assignment. ...
Be an early applicant!
Posted
8 days ago
Chat Available
Customer Service (Mandarin Speaker)
MYR2,500 - MYR4,000 Per Month
Fresh Graduates
- To be constantly guided by company's service standards.
- Effectively manage large numbers of incoming calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution ...
Posted
3 days ago
Chat Available
MYR2,000 - MYR2,500 Per Month
- Prepare and verify customer documentation in compliance with company policies and procedures.
- Achieve individual sales targets while contributing to the branch's overall performance.
- Support daily branch operations and maintain a clean, organized, and welcoming outlet. ...
Posted
23 days ago
Chat Available
E-commerce Customer Service
MYR2,000 - MYR3,000 Per Month
- Collaborate with other departments, such as shipping and billing, to ensure timely and accurate order fulfilment.
- Maintain accurate records of customer interactions and transactions.
- Identify and escalate complex issues to senior representatives or supervisors. ...
Posted
18 days ago
Chat Available
MYR4,000 - MYR5,500 Per Month
- Monitor shipment progress and provide timely updates to customers.
- Follow up on customer requests, inquiries, and shipment-related issues until resolution.
- Understand customer needs, identify issues, and provide appropriate solutions. ...
Posted
19 days ago
MYR4,000 - MYR4,750 Per Month
Near Train Station
Posted
2 months ago
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Deliver professional, calm, and empathetic customer service
- Record, track, and resolve cases accurately
- Adhere to workflows, system procedures, and SLA requirements ...
Posted
a month ago
Chat Available
MYR3,500 - MYR5,000 Per Month
Near Train Station
- Coordinate with customers, vendors, carriers and agents to ensure the shipment delivery is on track and according to planned shipment.
- Communicate constantly with customers, forwarders, carriers and overseas agents in order to ensure smooth shipments.
- Ensure Customer Satisfaction and provide International Professional Customer Support. ...
Posted
18 days ago
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Posted
2 months ago
Chat Available
MYR600 - MYR1,000 Per Month
- Assist customers with navigating the company website, placing orders, and understanding return/exchange policies.
- Collaborate with other departments, such as sales and logistics, to ensure a seamless customer experience and to escalate complex issues when necessary.
- Proactively identify opportunities to improve customer satisfaction and retention by gathering feedback and suggesting service enhancements. ...
Be an early applicant!
Posted
a month ago
MYR3,200 - MYR4,200 Per Month
Fresh Graduates
Near Train Station
- Resolve disputes related to shipment loss, return abuse, and cases outside warranty coverage with a focus on fair resolution.
- Follow up on warranty status updates for customers, delivering a personalized touch.
- Conduct initial inspections on items returned for warranty, ensuring thorough assessment. ...
Posted
9 days ago
Chat Available
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Posted
2 months ago
Chat Available
MYR3,000 - MYR5,000 Per Month
- Close sales and achieve quarterly quotas;
- Research accounts, identify key players and generate interest;
- Maintain and expand your database of prospects within your assigned territory; ...
Be an early applicant!
Posted
17 hours ago
MYR4,000 - MYR5,500 Per Month
- Follow up on customer requests and resolve issues efficiently.
- Identify customer needs, investigate concerns, and provide suitable solutions.
- Maintain strong customer relationships by delivering excellent service and support. ...
Posted
a month ago
MYR1,700 - MYR1,701 Per Month
Fresh Graduates
- Demonstrate use or operation of product.
- Help customers try on to ensure the product is in good condition and functional before purchase.
- Provide information about warranties, manufacturing specifications, care and maintenance of product and delivery options. ...
Be an early applicant!
Posted
a month ago
Chat Available
MYR600 - MYR1,000 Per Month
Near Train Station
- Assist customers with navigating the company website, placing orders, and understanding return/exchange policies.
- Collaborate with other departments, such as sales and logistics, to ensure a seamless customer experience and to escalate complex issues when necessary.
- Proactively identify opportunities to improve customer satisfaction and retention by gathering feedback and suggesting service enhancements. ...
Be an early applicant!
Posted
a month ago
Chat Available
Field Technical Specialist
MYR3,500 - MYR4,900 Per Month
Fresh Graduates
- Assist customers in resolving technical issues using internal knowledge resources.
- Ensure all support cases are handled within the agreed service level (SLA).
- Prepare service reports and maintain proper documentation after each support assignment. ...
Be an early applicant!
Posted
7 days ago
Chat Available
Field Service Engineer
MYR3,500 - MYR4,900 Per Month
Fresh Graduates
- Assist customers in resolving technical issues using internal knowledge resources.
- Ensure all support cases are handled within the agreed service level (SLA).
- Prepare service reports and maintain proper documentation after each support assignment. ...
Be an early applicant!
Posted
7 days ago
Chat Available
Gaming Machine Engineer
MYR3,500 - MYR4,900 Per Month
Fresh Graduates
- Assist customers in resolving technical issues using internal knowledge resources.
- Ensure all support cases are handled within the agreed service level (SLA).
- Prepare service reports and maintain proper documentation after each support assignment. ...
Be an early applicant!
Posted
7 days ago
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