Proficiency in building and maintaining strong client relationships, acting as a trusted advisor and providing exceptional customer service.
Act as the primary support contact for clients throughout their OEM/ODM journey, ensuring smooth communication and timely assistance.
Respond promptly to client inquiries, concerns, and feedback, providing accurate information and solutions related to products, timelines, and processes.
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Avares (M) Sdn Bhd is seeking a dedicated and detail-oriented Operations Support Executive to join our team in Seri Kembangan, Selangor. This full-time role is essential to ensuring smooth and efficient daily operations. You will support various departments, manage administrative tasks, and contribute to process improvements.
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Avares (M) Sdn Bhd is seeking a dedicated and detail-oriented Operations Support Executive to join our team in Seri Kembangan, Selangor. This full-time role is essential to ensuring smooth and efficient daily operations. You will support various departments, manage administrative tasks, and contribute to process improvements.
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Collaborate with the marketing and sales teams to align live stream content with overall campaign objectives, product launches, and sales targets.
Analyze live stream performance metrics, such as viewership, engagement rates, and conversion rates, to identify areas for improvement and optimize future streaming strategies.
Stay up-to-date with the latest trends in e-commerce, live streaming technology, and social media to continuously enhance the quality and effectiveness of broadcasts.
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Identify and obtain correct description information necessary to decipher appropriate classification for parts.
Maintain effective working relationships and communication with all key contacts (locally, regionally, or internationally) as needed within MR.DIY, as well as across departments within the local district (at origin and destination) to assure efficient and effective execution of defined processes.
Maintain regular communication with peers, Supervisor, Purchasers, and/or Import Managers to gain and share knowledge of best practices and common challenges/opportunities.
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Work closely with internal marketing stakeholders, including paid media, content, design, website, SEO, and operations teams.
Test and improve campaign variables including audiences, creative angles, messaging, budgets, landing pages, offers, calls to action, and marketing funnels.
Support the development of insight-led content campaigns, including blogs, educational content, videos, webinars, customer stories, and downloadable resources.
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