Akribis Manufacturing Hiring! Full Time Customer Management Executive in Selangor, Earn up to MYR 4,000 - Ricebowl

Location: Seri Kembangan, Selangor

Position : Customer Management Executive

Employment Type: Full-Time

Are you organized, customer-focused, and passionate about providing excellent customer service? Join our team and be part of a dynamic working environment!

Job Responsibilities

• Manage the quotation-to-order process.
• Handle customer inquiries, correspondence, and order acknowledgements professionally and promptly.
• Process customer orders and ensure timely delivery.
• Maintain good customer relationships and enhance customer satisfaction.
• Provide regular updates on order status, delivery schedules, and shipment arrangements.
• Coordinate with internal departments and the shipping team to ensure smooth order fulfillment.
• Follow up on customer requests, shipment changes, and shipping documentation.
• Prepare proforma invoices and official invoices.
• Assist with accounts payable/receivable (AP/AR) payment-related matters.
• Participate in continuous improvement initiatives and perform other duties as assigned.

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Education:

• Bachelor's (Preferred)

Experience:

• Order management system and customer service: 2 years (Required)

Work Location: In person