Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Serve food and beverages to customers promptly and courteously, ensuring presentation standards are met and customer satisfaction is prioritized.
Maintain a high standard of cleanliness and hygiene throughout the cafe, including dining areas, restrooms, and service counters, adhering to all food safety regulations.
Assist with basic food preparation tasks as needed, such as assembling salads, preparing simple snacks, or garnishing dishes, following established recipes and procedures.
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