VP Projects Master List Handling. To update MCC respective project master list and E-CRM upon property handover. Also, to prepare Weekly Project VP update.
To assist with Project VP from Pre-VP Preparation (VP Scheduling and Appointment, key arrangements, documentations), VP Execution (key handover and briefing) and Post VP (owner's feedback).
To monitor and follow up on all defect complaints of projects assigned in confirming rectification work is completed in accordance as per trade standard and all timeline is met. To dispute and report unsatisfactory work completion by contractor.
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Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
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