- Jalan Dato Bandar Tunggal Seremban Negeri Sembilan Malaysia 70000

Working Location
Job Description
Requirements
Provide excellent customer service to all patrons, ensuring a positive and welcoming dining experience.
Accurately take customer orders, including any special requests or dietary modifications, and communicate them clearly to the kitchen staff.
Operate the Point of Sale (POS) system efficiently for order entry, payment processing, and cash handling with accuracy.
Maintain high standards of cleanliness and hygiene in all work areas, including dining areas, service counters, and restrooms, adhering to food safety regulations.
Assist with basic food preparation tasks as needed, ensuring quality and presentation standards are met.
Collaborate effectively with team members to ensure smooth service flow, manage busy periods, and support colleagues.
Handle customer inquiries and resolve any issues or complaints promptly and professionally, escalating to management when necessary.
Demonstrate strong communication skills in both English and Bahasa Malaysia to interact effectively with a diverse customer base and team.
Be punctual and reliable for all scheduled shifts, contributing to the overall operational efficiency of the cafe.
Uphold the company's values and brand image through professional conduct and a positive attitude at all times.
Responsibilities
Greet customers warmly and assist them in navigating the menu, making recommendations, and answering any questions about our food and beverage offerings.
Accurately take customer orders, ensuring all details are captured correctly, and efficiently relay them to the kitchen or bar staff.
Operate the Point of Sale (POS) system to process customer payments accurately and efficiently, handling cash, credit card, and other payment methods.
Serve food and beverages to customers promptly and courteously, ensuring presentation standards are met and customer satisfaction is prioritized.
Maintain a high standard of cleanliness and hygiene throughout the cafe, including dining areas, restrooms, and service counters, adhering to all food safety regulations.
Assist with basic food preparation tasks as needed, such as assembling salads, preparing simple snacks, or garnishing dishes, following established recipes and procedures.
Collaborate effectively with team members to ensure smooth service flow, support colleagues during busy periods, and contribute to a positive work environment.
Handle customer inquiries, feedback, and complaints professionally and empathetically, seeking solutions to ensure a positive dining experience.
Set up and clear tables efficiently, ensuring the dining area is always presentable and ready for the next guests.
Restock service areas with necessary supplies, such as cutlery, napkins, condiments, and beverages, to ensure uninterrupted service.
Benefits
Skills
SEREMBAN
1.2 km
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