全职 Sales Administrator 工作, 薪水 up to MYR 2,200, Pusat Buku Sinaran Negeri Sembilan 公司招聘中 - Ricebowl

High school diploma or equivalent (SPM/'O' Level) is required.

Proficiency in English, Mandarin, and Bahasa Malaysia is essential for effective communication with a diverse customer base and internal teams.

Excellent customer service skills with a friendly and helpful demeanor to assist customers with inquiries and orders.

Strong organizational and time management abilities to handle multiple tasks efficiently in a fast-paced environment.

Accurate data entry skills for maintaining customer records, sales orders, and inventory information.

Ability to work effectively both independently and as part of a team in an onsite setting.

Familiarity with online store operations and basic sales support functions is a plus.

Willingness to learn and adapt to new processes and systems within the company.

A proactive approach to problem-solving and a commitment to providing a positive customer experience.

Provide comprehensive administrative and sales support to the sales team, including preparing sales proposals, presentations, and reports.

Manage and maintain the customer relationship management (CRM) system, ensuring accurate and up-to-date client information, and tracking sales activities.

Coordinate and schedule sales meetings, appointments, and travel arrangements for the sales team, ensuring efficient use of their time.

Handle incoming customer inquiries via phone, email, and in-person, providing prompt and professional responses, and escalating issues as needed.

Process sales orders, generate invoices, and track shipments, ensuring accuracy and timely delivery of products to customers.

Assist in the development and implementation of sales strategies and marketing campaigns to drive business growth.

Collaborate with other departments, such as marketing and logistics, to ensure smooth order fulfillment and customer satisfaction.

Maintain an organized filing system for sales-related documents and correspondence.

Conduct market research and competitor analysis to identify new business opportunities and trends.

Prepare daily, weekly, and monthly sales performance reports for management review.