- Maintain online customer service information and ensure all responses are accurate, clear, and polite
30+ days
1,500+ Customer Support Executive Jobs in Malaysia | Job Vacancies | November 2026 | Ricebowl
Showing 1,561 jobs results for
"customer support executive"
- Get the details right: Help create document requisition lists and follow up on outstanding info so fieldwork starts smoothly.
2 days
- 6 months to 1 year of Customer Service experience.
1 day
- Troubleshoot basic network, connectivity, internet, and mobile service issues.
2 days
- Update customer details accurately in system
3 days
- Identify and escalate issues appropriately.
16 days
- Support the marketing team by managing content scheduling and responding to social media engagement.
23 days
- Ensure customer inquiries are handled efficiently and within the required response time.
3 days
- Follow up on customer requests and coordinate with internal departments to ensure timely resolution.
3 days
- Handle customer complaints and delivery-related issues promptly.
1 day
- Order modifications & cancellations
11 days
- Participate in improving complaint handling processes, propose product or service workflow enhancements, and reduce complaint escalation rates from the source.
30+ days
- Handle sales-related responsibilities, including facility tours, package explanation, follow-up with prospective clients, and closing bookings.
30+ days
- Support the Sales PIC for assigned customers.
30+ days
- Follow up on cold-chain issues (thawing, damage) including compensation and customer recovery
25 days
- Maintain good relationships within the team and other departments
16 days
- Review documents and information submitted by customers to ensure accuracy.
11 days
- Document customer interactions and resolutions in the CRM system.
16 days
- Strictly adhere to the guidelines, protocols, and standard operating procedures during every call.
11 days
- Maintain accurate records of stock movements in the inventory system.
11 days
- Follow up with customers on their skin progress after purchase
27 days
- Deliver accurate information and solutions with excellent telephone etiquette.
16 days
- Minimum SPM, Diploma or equivalent qualification.
18 days
- Ensure efficient escalation of priority requests/feedback toward an effective resolution.
15 days
- Close online sales based on enquiries and create payment links for customers to make payment.
23 days
- Follow up on pending shipments and resolve delivery issues promptly
10 days
- Accurately document all customer interactions, feedback, and resolutions in the CRM system to track trends and improve service delivery.
16 days
- Assist with simple documentation & billing queries
16 days
- Maintain good customer relationships and deliver excellent customer service.
16 days
- Serve as the primary point of contact for clients during and after the sales process.
16 days