jobs in Agensi Pekerjaan Mango Global Technologies Sdn Bhd

Agensi Pekerjaan Mango Global Technologies Hiring! Full Time Customer Service Executive- Mandarin Speaker in Selangor, Earn up to MYR 4,750 + overtime - Ricebowl

Customer Service Executive- Mandarin Speaker jobs

Customer Service Executive- Mandarin Speaker

Agensi Pekerjaan Mango Global Technologies Sdn Bhd

Agensi Pekerjaan Mango Global Technologies Sdn Bhd is top company
MYR4,100 - MYR4,750 Per Month
Overtime: MYR300 - MYR350 Per Month

Full Time

Shah Alam, Selangor

Be an early applicant!
Posted 5 hours ago • Closing 31 Aug 2027
Be an early applicant!
Share
Save

Working Location

  • Lebuhraya Setia Alam Shah Alam Selangor Malaysia 40170

Job Description

Requirements

  • Diploma & Above in any field

  • Fluent in Simplified Mandarin + English + Bahasa Malaysia (Speak, Read & Write)

  • Freshers are welcome to apply if good in Mandarin + English + Bahasa

  • Good communication skills and customer-oriented attitude

  • Willing to work Rotational Shift (24/7 Operation)

  • Able to work Monday - Sunday (5 days work, 2 days off)

  • Immediate Joiners Preferred

Responsibilities

  • Handle inbound calls, chats & emails from Telco customers in Simplified Mandarin, English & Bahasa Malaysia

  • Assist customers with billing, plan enquiry, technical issues, account activation & troubleshooting

  • Provide excellent customer service and ensure first call resolution

  • Update customer details accurately in system

  • Follow SOP and escalate complex cases to relevant team

  • Achieve KPI, quality & customer satisfaction targets

Benefits

  • Annual Leave
  • Performance Bonus
  • 5 Working Days
  • Medical and Hospitalisation Leave

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Learn More