Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments
Responsible for purchase order input, shortage follow up, rejection report, cut off follow up, delivery fee checking whether meets MOQ or not and filling if any.
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments
Customer Success & Growth: Proactively engage customers to understand their business challenges, demonstrate measurable value, and identify opportunities to maximise their use of ZOLO's solutions.
Customer Success & Growth: Proactively engage customers to understand their business challenges, demonstrate measurable value, and identify opportunities to maximise their use of ZOLO's solutions.
Demonstrated ability to produce and present executive-quality business reviews, Value Realization Reports, and ROI documentation to C-suite and VP-level stakeholders.
Own the division's HubSpot or Salesforce setup, improve pipeline quality, and build reliable forecasts with clear visibility into deal progression and conversion.
Own the division’s HubSpot or Salesforce setup, improve pipeline quality, and build reliable forecasts with clear visibility into deal progression and conversion.
Collaborate with the sales team to handle general administrative tasks, including managing phone calls and chats, scheduling appointments, and processing correspondence across various communication channels
Collaborate with the sales team to handle general administrative tasks, including managing phone calls and chats, scheduling appointments, and processing correspondence across various communication channels