- Choa Chu Kang Southwest (Singapore) Singapore
Absolute Kinetics Consultancy Pte Ltd Hiring! Full Time Customer Success Executive in Southwest (Singapore), Earn up to SGD 4,000 - Ricebowl
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Responsibilities
Job Description
Join Absolute Kinetics Consultancy (AKC) and be part of our growing team. We are looking for a proactive and customer-focused
Customer Success Executive
to manage client relationships, support business growth, and ensure a positive customer experience.
Key Responsibilities
Manage and maintain relationships with corporate and individual clients
Handle customer enquiries, follow-ups and escalations
Understand customer requirements and recommend suitable courses and services
Identify upselling and cross-selling opportunities
Generate leads and referrals from existing and potential clients
Prepare quotations, proposals and other customer-related documents
Follow up on leads, enquiries and business opportunities
Coordinate with internal teams to support customer requirements
Maintain accurate customer information and sales records in CRM
Track account activities, follow-ups and client retention
Provide timely updates and support to customers
Assist with other customer success and business-related duties as required
Requirements
Good communication and interpersonal skills
Customer-focused with a positive and professional attitude
Proactive, organized and attentive to details
Good follow-up and relationship-building skills
Comfortable using CRM systems and digital tools
Able to work independently and as part of a team
Sales, account management or customer success experience would be an advantage
Training will be provided
What We Offer
Training and guidance
Career growth opportunities
Exposure to customer success, account management and business development
Employment Type:
Full-Time
Location:
Singapore
Apply now and join AKC!
Absolute Kinetics Consultancy (AKC) Pte Ltd officially opened for business on 18th April 2001.
AKC is an Approved Training Organisation appointed by SkillsFuture Singapore (SSG) to provide a wide range of courses approved by Ministry of Manpower (MOM), SkillsFuture Singapore (SSG), Singapore Resuscitation and First Aid Council (SRFAC), & Singapore Civil Defence Force (SCDF).
Its clientele list includes SMEs to MNCs from various industrials ranging from construction, manufacturing, oil & gas to employment firms (Certificate of Employment Intermediaries for Key Appointment Holders & General Employees). The company is also an approved MOM SIP (Settling in Programme for Foreign Domestic Workers) training center and an approved Food Safety training provider.
AKC conducts workplace and health safety courses as its core business and also offers consultancy, risk management and other specialised training services such as certificate for employment intermediaries. It also has a team of around 100 professionals (comprising full time and part time trainers) skilled in various safety specialisations such as construction safety, scaffolding, shipyard safety, metalworking and welding, amongst others.
Join Absolute Kinetics Consultancy (AKC) and be part of our growing team. We are looking for a proactive and customer-focused
Customer Success Executive
to manage client relationships, support business growth, and ensure a positive customer experience.
Key Responsibilities
Manage and maintain relationships with corporate and individual clients
Handle customer enquiries, follow-ups and escalations
Understand customer requirements and recommend suitable courses and services
Identify upselling and cross-selling opportunities
Generate leads and referrals from existing and potential clients
Prepare quotations, proposals and other customer-related documents
Follow up on leads, enquiries and business opportunities
Coordinate with internal teams to support customer requirements
Maintain accurate customer information and sales records in CRM
Track account activities, follow-ups and client retention
Provide timely updates and support to customers
Assist with other customer success and business-related duties as required
Requirements
Good communication and interpersonal skills
Customer-focused with a positive and professional attitude
Proactive, organized and attentive to details
Good follow-up and relationship-building skills
Comfortable using CRM systems and digital tools
Able to work independently and as part of a team
Sales, account management or customer success experience would be an advantage
Training will be provided
What We Offer
Training and guidance
Career growth opportunities
Exposure to customer success, account management and business development
Employment Type:
Full-Time
Location:
Singapore
Apply now and join AKC!
Absolute Kinetics Consultancy (AKC) Pte Ltd officially opened for business on 18th April 2001.
AKC is an Approved Training Organisation appointed by SkillsFuture Singapore (SSG) to provide a wide range of courses approved by Ministry of Manpower (MOM), SkillsFuture Singapore (SSG), Singapore Resuscitation and First Aid Council (SRFAC), & Singapore Civil Defence Force (SCDF).
Its clientele list includes SMEs to MNCs from various industrials ranging from construction, manufacturing, oil & gas to employment firms (Certificate of Employment Intermediaries for Key Appointment Holders & General Employees). The company is also an approved MOM SIP (Settling in Programme for Foreign Domestic Workers) training center and an approved Food Safety training provider.
AKC conducts workplace and health safety courses as its core business and also offers consultancy, risk management and other specialised training services such as certificate for employment intermediaries. It also has a team of around 100 professionals (comprising full time and part time trainers) skilled in various safety specialisations such as construction safety, scaffolding, shipyard safety, metalworking and welding, amongst others.
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