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600+ Customer Services Representative Jobs in Kuala Lumpur - October 2026 - High Salaries
Showing 625 jobs results for
"customer services representative"
in Kuala Lumpur
Never miss any updates for Customer Services Representative jobs in Kuala Lumpur
Manage Alert
MYR1,800 - MYR2,300 Per Month
KL City
- Mahir mengurus WhatsApp, panggilan telefon dan e-mel serta membuat follow-up.
- Mahir menyediakan quotation, invoice, dokumen dan laporan.
- Teliti, teratur, bertanggungjawab dan mempunyai kemahiran pengurusan masa yang baik. ...
Posted
8 days ago
Undisclosed
KL City
- Maintain direct communication with external accounts regarding order status, delivery timelines, and shipment tracking.
- Verify shipping documentation and monitor trade compliance procedures for international material dispatches.
- Applied experience in production planning, inventory control, and customer account coordination within a manufacturing environment. ...
Posted
19 days ago
Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
19 days ago
Undisclosed
KL City
- Manage an accurate sales pipeline and forecast through Salesforce, ensuring strong opportunity hygiene and execution discipline.
- Lead the end-to-end services sales cycle, including opportunity development, pricing, proposal creation, contract negotiations, and deal closure.
- Collaborate with internal stakeholders to develop competitive commercial structures and obtain necessary approvals. ...
Posted
19 days ago
MYR2,300 - MYR3,000 Per Month
KL City
- Mall Outlet: 4 working days, 3 off days, based on mall operating hours
- Shop Lot Outlet: 5 working days, 2 off days, 9:30 AM – 6:30 PM
- Requirements ...
Posted
9 days ago
Undisclosed
KL City
- Maintain accurate call logs and appointment records in the CRM
- Follow up on non-responsive contacts to maximize connect rates
- Hand off qualified, scheduled appointments to the relevant sales executive with basic context ...
Posted
19 days ago
Undisclosed
KL City
- Manage customer returns, claims, and defective product processes to ensure timely resolution and customer satisfaction.
- Prepare and distribute commercial and customs documentation in accordance with customer requirements and local regulations.
- Support continuous improvement by contributing to the harmonization and optimization of operational processes. ...
Posted
20 days ago
Undisclosed
KL City
- Follow and engage in training for customer services and product knowledge.
- Ensure the Cash desk areas are replenished and kept tidy throughout the day.
- Process sales, exchanges, and refunds efficiently and accurately using all payment methods. ...
Posted
9 days ago
Health Lane Family Pharmacy Sdn Bhd
MYR1,700 - MYR2,000 Per Month
KL City
- Assist in merchandising product and always maintain complete stock level
- Maintain a pleasant shopping environment in outlet by creating a clean, tidy, and well organized display
- Handle in administration work and any other ad hoc tasks from time to time. ...
Posted
9 days ago
MYR1,700 - MYR2,000 Per Month
KL City
- Assist in merchandising product and always maintain complete stock level
- Maintain a pleasant shopping environment in outlet by creating a clean, tidy, and well organized display
- Handle in administration work and any other ad hoc tasks from time to time. ...
Posted
9 days ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Modern Office Located in KL Sentral
- Friendly and Casual Work Environment ...
Posted
9 days ago
Undisclosed
KL City
- Full training and ongoing coaching
- Clear career progression to Senior Executive or Team Leader
- On-site at Bangsar South, directly above LRT Kerinchi. ...
Posted
20 days ago
Undisclosed
- Update case details accurately in the system
- Deliver fast, friendly, and professional support
- Minimum SPM / Diploma in any field ...
Posted
20 days ago
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
20 days ago
Customer Service Executive (Fresh Grad Welcome) 专业客服 Customer Service Executive (Fresh Grad Welcome) 专业客服
Alfawise International (Malaysia) Sdn Bhd
Undisclosed
KL City
- Ensure timely and accurate order processing
- Coordinate with warehouse/logistics to track shipments and resolve delivery issues
- Resolve issues related to orders, payments, back-office system, and accounts ...
Posted
20 days ago
Undisclosed
- Minimum 3-5 years working experience in Customer Service preferably at a utility, telco, courier, insurance, banking or other related service provider industries.
- Strong leadership and team management skills
- Proven experience in a customer service management role, with a track record of achieving and exceeding customer satisfaction targets ...
Posted
20 days ago
Undisclosed
- Investigate reported issues and escalate complex cases to the relevant technical or game operations team.
- Provide clear, accurate and professional responses based on established processes and game guidelines.
- Record and maintain complete details of player interactions and case resolutions. ...
Posted
20 days ago
Dessert Destination Sdn. Bhd
MYR1,800 - MYR2,200 Per Month
KL City
- Opportunity to grow and promotion
- Must have done baking before at least at home
- Packaging and handing over orders to delivery man ...
Posted
10 days ago
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
20 days ago
MYR3,300 - MYR4,500 Per Month
KL City
- Work closely with the team to rectify and improve customer service guidelines and the fulfillment process.
- Keep records of shoppers interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions were taken on shoppers inquiries ...
Posted
20 days ago
MYR2,800 - MYR4,500 Per Month
KL City
- To update stock data from time to time to ensure the accuracy of data.
- To participate in physical stock checks when required.
- To make entries of PO, SO Invoice, DO, GRN into the system. ...
Posted
20 days ago
Undisclosed
KL City
- · Handle customer inquiries via outbound calls and emails.
- · Assist with hotel/flight bookings, cancellations, refunds, and booking-related issues.
- · Understand customer needs and provide accurate solutions. ...
Posted
20 days ago
Undisclosed
KL City
- Maintain professional and positive interactions with customers.
- Update customer records and document interactions in internal systems.
- Meet service quality, productivity, and KPI targets. ...
Posted
20 days ago
Undisclosed
KL City
- Working Hours- 9.00AM-6.00PM
- Job Description
- * Provide quality customer service to clients over phone call or email ...
Posted
11 days ago
MYR1,700 - MYR3,500 Per Month
KL City
- Comfortable meeting and engaging with new people.
- Eager to learn and develop through supportive feedback and training.
- A Brand Ambassador who is confident and passionate about delivering a 5* Customer experience to all customers. ...
Posted
21 days ago
Undisclosed
KL City
- Perform structured assessment of each case based on evidence, transaction data, and eligibility criteria
- Apply consistent decision frameworks to determine outcomes (approve, reject, goodwill)
- Balance customer fairness with risk and financial exposure ...
Posted
21 days ago
MYR2,000 - MYR2,300 Per Month
KL City
- Promote and up sell spa treatments, products, and packages to maximize revenue.
- Handle walk-in guests and bookings.
- Ensure all daily transactions, reports, and records are accurately completed before closing. ...
Posted
12 days ago
Undisclosed
KL City
- Complete all administrative activities promptly and accurately while complying with internal procedures, service standards, and regulatory requirements.
- Assist in the handling and resolution of customer complaints, ensuring issues are managed professionally and efficiently.
- Develop and maintain strong knowledge of products, services, operating procedures, guidelines, and customer service practices to provide accurate information and support. ...
Posted
21 days ago
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