500+ Customer Services Representative Jobs in Kuala Lumpur - October 2026 - High Salaries

Showing 566 jobs results for "customer services representative" in Kuala Lumpur
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KL City

  • Support business performance by contributing to continuous improvement and Kaizen initiatives.
  • To have order management or supply chain knowledge in SAP dealing with project order / milestone processing, customer complaints, and returns with experience of 4-5 years.
  • Strong computer literacy with foundational Microsoft Office skills, particularly intermediate-level Excel proficiency, along with strong English proficiency. ...
Posted
19 days ago

KL City

  • Record complete and accurate interaction notes, case classifications, actions taken, and follow-up requirements in the customer service system.
  • Take ownership of each interaction through resolution or confirmed handover, minimising unnecessary transfers and repeat contacts.
  • Apply approved scripts, standard operating procedures, knowledge articles, and regulatory controls consistently. ...
Posted
6 days ago

KL City

Posted
19 days ago

KL City

  • Enjoy your own space with a 100% remote work model.
  • Benefit from a long-term contract because we want you to grow with us.
  • Get access to an employee fund that always supports you, with opportunities and benefits designed for you. ...
Posted
19 days ago

KL City

  • To have order management or supply chain knowledge in SAP dealing with order enquiries, customer complaints, and returns.
  • Strong computer literacy with foundational Microsoft Office skills, particularly intermediate-level Excel proficiency, along with strong English proficiency.
  • Excellent customer service and stakeholder management skills, with proven problem-solving abilities and the ability to work effectively in a fast-paced, cross-functional environment involving Sales, Logistics, Supply Planning, Material Master, IT, and other teams across regions. ...
Posted
19 days ago

KL City

  • Support business performance by contributing to continuous improvement and Kaizen initiatives.
  • To have order management or supply chain knowledge in SAP dealing with project order / milestone processing, customer complaints, and returns with experience of 4-5 years.
  • Strong computer literacy with foundational Microsoft Office skills, particularly intermediate-level Excel proficiency, along with strong English proficiency. ...
Posted
19 days ago

KL City

  • Role Highlights:
  • Handle complex customer escalations with professionalism
  • Deliver resolution-focused support in a fast-paced environment ...
Posted
19 days ago

KL City

  • Company Description:
  • Renoma Underwear Malaysia represents the iconic French brand, offering premium men’s undergarments that blend timeless elegance with everyday comfort. The brand is recognized for its sophisticated style, innovative designs, and meticulous attention to detail. Renoma serves modern customers who value both high-quality materials and refined fashion in their daily essentials. Team members join a retail environment focused on delivering a premium, customer-centered shopping experience.
  • Available Locations: ...
Posted
19 days ago

KL City

  • Provide timely, empathetic support for non-complex inquiries across assigned channels (voice, chat, live messaging, email, social media, etc.), using SOPs, macros, and knowledge articles to resolve issues while meeting CSAT, quality, and productivity targets.
  • Authenticate customers, document interactions accurately in CRM, and escalate issues outside Tier 1 scope with clear notes and context.
  • Adhere to compliance, privacy, and security requirements, flag recurring issues or content gaps, and participate in coaching and training. ...
Posted
19 days ago

KL City

  • Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverages customer priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources
  • Maintain an in-depth of market knowledge, products and disease states that enable meaningful dialogue with key stakeholders to build credibility and add value when calling on providers.
  • Deliver relevant, targeted messaging compliantly utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and proactively provide insights for the development of new and innovative approved product messaging and resources. ...
Posted
9 days ago

KL City

  • Eager to learn and develop through supportive feedback and training.
  • A Brand Ambassador who is confident and passionate about delivering a 5* Customer Experience to all customers.
  • Ability to work flexible hours to meet the needs of the shop. ...
Posted
20 days ago

KL City

  • Ensure good housekeeping standards on the shop floor and keep cash desk areas tidy and replenished throughout the day.
  • Acknowledge and provide quality service to customers both face-to-face and over the telephone.
  • Organize and arrange stockroom efficiently to maintain excellent standards. ...
Posted
10 days ago

KL City

  • Follow company guidelines and procedures when handling player enquiries.
  • Minimum 6 months of working experience.
  • Passionate about gaming and familiar with the gaming industry. ...
Posted
10 days ago

KL City

  • Exposure to Phone, Chat, and Email Support
  • Professional Training and Onboarding
  • Career Growth and Development Opportunities ...
Posted
20 days ago

KL City

  • 4 Weeks of Paid Training
  • Non-Voice Process: Chat & Email
  • No Cold Calling ...
Posted
20 days ago

KL City

  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team service targets and interaction handling quotas ...
Posted
20 days ago

KL City

  • Mahir mengurus WhatsApp, panggilan telefon dan e-mel serta membuat follow-up.
  • Mahir menyediakan quotation, invoice, dokumen dan laporan.
  • Teliti, teratur, bertanggungjawab dan mempunyai kemahiran pengurusan masa yang baik. ...
Posted
11 days ago

KL City

  • Work with other Shared Services teams to ensure accurate and timely delivery of payroll and invoicing services for customers and ensure positive and timely resolution of any escalations
  • Work under direction from the Customer Care Manager to ensure service delivery is consistently high-quality and escalate to appropriate service centre operations groups as appropriate and in accordance with defined processes
  • Assist in the co-ordination of human resources escalations including terminations, performance management and ad-hoc queries ...
Posted
20 days ago

KL City

  • Expected start date: Late October / early November 2026
  • Fixed monthly salary: RM2,800–RM3,300
  • Variable sales component: RM0–RM100 per month, subject to the applicable performance criteria ...
Posted
20 days ago

KL City

  • Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
  • Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
  • Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
20 days ago

Agensi Pekerjaan A S K Resources Sdn Bhd

KL City

  • Mall Outlet: 4 working days, 3 off days, based on mall operating hours
  • Shop Lot Outlet: 5 working days, 2 off days, 9:30 AM – 6:30 PM
  • Requirements ...
Posted
12 days ago

KL City

  • Follow and engage in training for customer services and product knowledge.
  • Ensure the Cash desk areas are replenished and kept tidy throughout the day.
  • Process sales, exchanges, and refunds efficiently and accurately using all payment methods. ...
Posted
12 days ago

KL City

  • Assist in merchandising product and always maintain complete stock level
  • Maintain a pleasant shopping environment in outlet by creating a clean, tidy, and well organized display
  • Handle in administration work and any other ad hoc tasks from time to time. ...
Posted
12 days ago

KL City

  • Assist in merchandising product and always maintain complete stock level
  • Maintain a pleasant shopping environment in outlet by creating a clean, tidy, and well organized display
  • Handle in administration work and any other ad hoc tasks from time to time. ...
Posted
12 days ago

KL City

Posted
12 days ago

KL City

  • 4 Weeks of Paid Training
  • Modern Office Located in KL Sentral
  • Friendly and Casual Work Environment ...
Posted
12 days ago

KL City

  • Opportunity to grow and promotion
  • Must have done baking before at least at home
  • Packaging and handing over orders to delivery man ...
Posted
13 days ago

KL City

  • Working Hours- 9.00AM-6.00PM
  • Job Description
  • * Provide quality customer service to clients over phone call or email ...
Posted
14 days ago

KL City

  • Promote and cross-sell the Bank’s products to clients.
  • Participate in branch marketing and promotional events to ensure smooth execution.
  • Review clients’ credit limits based on collateral, financial standing, and track record to reduce contra losses and strengthen risk management. ...
Posted
22 days ago

KL City

  • Maintain direct communication with external accounts regarding order status, delivery timelines, and shipment tracking.
  • Verify shipping documentation and monitor trade compliance procedures for international material dispatches.
  • Applied experience in production planning, inventory control, and customer account coordination within a manufacturing environment. ...
Posted
22 days ago

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